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Hash, Inc. - Animation:Master

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A:M Forum Rules

GENERAL FORUM GUIDELINES
The A:M Forum is for technical support and the sharing of tips and ideas between users/prospective users of Hash software. It is moderated constantly by technical support representatives.

DO'S!
-Ask questions about the software.
-Assist other users... everyone was new at this once.
-Inform people of your version/platform when asking for help.
-Share resources; tutorials, models, textures, tips and techniques (link to useful websites).
-Post links to your work, or where your art is being used online (on websites, in games, toons', etc.)
-Search the A:M Forum and FAQ. The question you are about to ask may have already been answered.
-Organize and inform others about user groups, IRC chats, image and animation contests, job opportunities, etc.
-Discuss what you are working on and let everyone know about magazine reviews and articles that relate to your projects.

DON'TS!
-Do Not be rude or disrespectful or mean to other forum members in any way. Personal attacks will be removed.
-Do Not post bug/crash reports to the list (send bug/crash reports to http://www.hash.com/reports.
-Do Not complain about forum content. Complaints or suggestions can be sent directly to hash@hash.com
-Do Not reprimand other forum members for violating forum rules, that's the moderators job, which (unless you are a moderator) you are not.
-No complaining or whining on the forum or distribution of misinformation.
-No flames of any kind.
-No Off Topic posts. (Posts in the Off Topics section should be related to A:M in some form or fashion or benefit the A:M community as a whole).
-No soliciting of any kind without prior approval.
-No threads or comparisons related to other 3D Applications.
-No "Wish list" or feature requests, they should be sent to www.hash.com/reports for categorizing and prioritization (User requests define the future development of the software).
-No "me too!" posts
-No discussion of Hash Internal Affairs (finances, advertising, PR.)
-No posting of private email to the forum unless permission of the author is granted. (Private correspondence should remain private)
-No very general questions like: "how do I make a good 3D model" make your questions as complete and concise as possible.

If you have questions as to whether it's appropriate, send it to: support@hash.com, We'll be happy to let you know whether it is, or is not appropriate.


User Led Forum Considerations

Firstly and foremostly, please remember this is Martin Hash's forum and that it is every A:M User's primary resource for information about A:M. In order to remain relevant we need everyone's continuing support and interest.

Secondly, understand there is a distinction between A:M (the program) and the A:M forum. There are some topics and issues that are outside the scope of this forum and most can be deduced by reading through the forum guidelines. These include such things as Hash Inc internal policies, business practices, trade secrets, and specific plans for the future not yet publicly released. Each of these would be fascinating topics of their own but are better reserved for private communications with a representative of Hash Inc.

Related to the second, is purchasing, customer service and other areas outside the purview of the common user who may have no interest in such things; subjects relating to money exchanging hands are beyond the scope of the A:M Forum and often can lead to conflicts of interest between users and/or Hash Inc. (If Hash Inc cuts you a deal on volume purchasing it's really no one else's business). Likewise, individual complaints about a product or service are best remedied by going direct with Hash Inc representatives empowered to make decisions. Please allow them them the time necessary to resolve your specific issue and consider the cost of customized solutions.

This last area is likely the source of much confusion because many see the A:M Forum as the official outlet for Hash Inc... and it is. But the forum is not designed for conducting business and private matters best resolved by going to Hash Inc directly. Similarly, bug reports are best resolved by entering them directly into the A:M Reporting system.

Many problems can be easily addressed at the user level just by asking fellow users in the forum. If someone at Hash Inc suggests the forum as a source, it is very likely a problem can be easily resolved. For tougher issues there is even more reason to take the issue directly to the source... you don't want the issue discussed... you want it resolved quickly.

Finally, remember that we want to pass this forum on to future moderators and generations of A:M Users in the absolute best condition possible. A:M is just that good a program and is worthy of our consideration.

Thanks for making the A:M Forum a great community.


4,140 topics in this forum

  1. Timelog plug-in?

    • 1 reply
    • 715 views
    itsjustme
  2. largento
    • 3 replies
    • 855 views
    Fuchur
  3. Patch modeling

    • 9 replies
    • 1.1k views
  4. Good cloth tutorial?

    • 1 reply
    • 692 views
    robcat2075
    • 4 replies
    • 736 views
    robcat2075
  5. 5 FPS

    • 1 reply
    • 803 views
    robcat2075
    • 8 replies
    • 1.2k views
  6. keyframe craziness

    • 0 replies
    • 606 views
    sb4
  7. force keyframe quirk?

    • 4 replies
    • 936 views
    sb4
    • 2 replies
    • 958 views
    sb4
    • 4 replies
    • 901 views
    sb4
    • 4 replies
    • 1.3k views
    • 2 replies
    • 766 views
    robcat2075
    • 1 reply
    • 715 views
    robcat2075
    • 3 replies
    • 772 views
    sb4
    • 4 replies
    • 778 views
    Rodney
    • 5 replies
    • 1.1k views
    robcat2075
    • 3 replies
    • 710 views
    yoda64
    • 3 replies
    • 839 views
    sb4
    • 7 replies
    • 1.1k views
    sb4
    • 2 replies
    • 725 views
    Rodney
    • 8 replies
    • 1.1k views
    robcat2075
    • 3 replies
    • 756 views
    higginsdj
    • 3 replies
    • 744 views
    robcat2075
    • 3 replies
    • 849 views
    sb4
    • 6 replies
    • 988 views
    sb4
    • 2 replies
    • 644 views
    Fuchur
    • 16 replies
    • 1.7k views
    Fuchur
    • 1 reply
    • 763 views
    Fuchur
  8. Menu Delete not working

    • 2 replies
    • 719 views
    sb4
    • 15 replies
    • 1.5k views
    RobinR
    • 5 replies
    • 932 views
  9. robcat2075
    • 2 replies
    • 725 views
    sb4
  10. A:M for Mac or PC?

    • 5 replies
    • 721 views
    markw
  11. Best settings for toons?

    • 8 replies
    • 936 views
    Rodney
  12. A:M Version Monikers

    • 0 replies
    • 553 views
    sb4
  13. export plugins -- handy?

    • 9 replies
    • 1.3k views
  14. sb4
  15. Image Based Lighting?

    • 5 replies
    • 874 views
  16. problems - please help

    • 6 replies
    • 678 views
  17. When attach meshes?

    • 5 replies
    • 781 views
  18. markw
  19. keyframe reset?

    • 1 reply
    • 645 views
  20. Mode confusion

    sb4
  21. Back again

    • 5 replies
    • 1.3k views
    robcat2075
  22. Help Menu in 11.1i upgrade

    • 10 replies
    • 1.1k views
    sb4
    • 7 replies
    • 1k views
    Heiner
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