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Hash, Inc. - Animation:Master

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A:M Forum Rules

GENERAL FORUM GUIDELINES
The A:M Forum is for technical support and the sharing of tips and ideas between users/prospective users of Hash software. It is moderated constantly by technical support representatives.

DO'S!
-Ask questions about the software.
-Assist other users... everyone was new at this once.
-Inform people of your version/platform when asking for help.
-Share resources; tutorials, models, textures, tips and techniques (link to useful websites).
-Post links to your work, or where your art is being used online (on websites, in games, toons', etc.)
-Search the A:M Forum and FAQ. The question you are about to ask may have already been answered.
-Organize and inform others about user groups, IRC chats, image and animation contests, job opportunities, etc.
-Discuss what you are working on and let everyone know about magazine reviews and articles that relate to your projects.

DON'TS!
-Do Not be rude or disrespectful or mean to other forum members in any way. Personal attacks will be removed.
-Do Not post bug/crash reports to the list (send bug/crash reports to http://www.hash.com/reports.
-Do Not complain about forum content. Complaints or suggestions can be sent directly to hash@hash.com
-Do Not reprimand other forum members for violating forum rules, that's the moderators job, which (unless you are a moderator) you are not.
-No complaining or whining on the forum or distribution of misinformation.
-No flames of any kind.
-No Off Topic posts. (Posts in the Off Topics section should be related to A:M in some form or fashion or benefit the A:M community as a whole).
-No soliciting of any kind without prior approval.
-No threads or comparisons related to other 3D Applications.
-No "Wish list" or feature requests, they should be sent to www.hash.com/reports for categorizing and prioritization (User requests define the future development of the software).
-No "me too!" posts
-No discussion of Hash Internal Affairs (finances, advertising, PR.)
-No posting of private email to the forum unless permission of the author is granted. (Private correspondence should remain private)
-No very general questions like: "how do I make a good 3D model" make your questions as complete and concise as possible.

If you have questions as to whether it's appropriate, send it to: support@hash.com, We'll be happy to let you know whether it is, or is not appropriate.


User Led Forum Considerations

Firstly and foremostly, please remember this is Martin Hash's forum and that it is every A:M User's primary resource for information about A:M. In order to remain relevant we need everyone's continuing support and interest.

Secondly, understand there is a distinction between A:M (the program) and the A:M forum. There are some topics and issues that are outside the scope of this forum and most can be deduced by reading through the forum guidelines. These include such things as Hash Inc internal policies, business practices, trade secrets, and specific plans for the future not yet publicly released. Each of these would be fascinating topics of their own but are better reserved for private communications with a representative of Hash Inc.

Related to the second, is purchasing, customer service and other areas outside the purview of the common user who may have no interest in such things; subjects relating to money exchanging hands are beyond the scope of the A:M Forum and often can lead to conflicts of interest between users and/or Hash Inc. (If Hash Inc cuts you a deal on volume purchasing it's really no one else's business). Likewise, individual complaints about a product or service are best remedied by going direct with Hash Inc representatives empowered to make decisions. Please allow them them the time necessary to resolve your specific issue and consider the cost of customized solutions.

This last area is likely the source of much confusion because many see the A:M Forum as the official outlet for Hash Inc... and it is. But the forum is not designed for conducting business and private matters best resolved by going to Hash Inc directly. Similarly, bug reports are best resolved by entering them directly into the A:M Reporting system.

Many problems can be easily addressed at the user level just by asking fellow users in the forum. If someone at Hash Inc suggests the forum as a source, it is very likely a problem can be easily resolved. For tougher issues there is even more reason to take the issue directly to the source... you don't want the issue discussed... you want it resolved quickly.

Finally, remember that we want to pass this forum on to future moderators and generations of A:M Users in the absolute best condition possible. A:M is just that good a program and is worthy of our consideration.

Thanks for making the A:M Forum a great community.


4,141 topics in this forum

    • 3 replies
    • 436 views
    Rodney
  1. Auto shut down

    • 2 replies
    • 468 views
    Leo73
  2. hair and fur

    • 4 replies
    • 631 views
    • 2 replies
    • 441 views
  3. Decaling

    • 15 replies
    • 940 views
  4. a silly question?

    • 3 replies
    • 413 views
    oakchas
    • 3 replies
    • 530 views
    luckbat
    • 14 replies
    • 592 views
    Rodney
    • 4 replies
    • 501 views
    ddustin
  5. Booleans

    • 12 replies
    • 960 views
    Luxo
  6. Can't Uninstall

    • 3 replies
    • 404 views
  7. Hubukai
  8. Installing tech

    • 4 replies
    • 467 views
    Atomike
  9. Thank you Luckbat

    • 1 reply
    • 374 views
    luckbat
    • 6 replies
    • 455 views
  10. I need help

  11. create a 4 point patch?

    Rodney
    • 1 reply
    • 491 views
    fybs
  12. Reason to like

    • 0 replies
    • 363 views
    C-grid
  13. Rendering.

    • 1 reply
    • 374 views
  14. Paste Mirrored

    • 5 replies
    • 617 views
    • 2 replies
    • 451 views
    • 4 replies
    • 429 views
  15. PNG's don't work?

    • 3 replies
    • 522 views
  16. Can A:M export to FBX?

    • 3 replies
    • 525 views
    • 4 replies
    • 528 views
  17. Take A Walk problem

    carlf
    • 8 replies
    • 747 views
    oakchas
  18. KenH
  19. environment

    • 2 replies
    • 483 views
    ddustin
    • 13 replies
    • 894 views
    KenH
  20. Fire extinguisher...

    • 5 replies
    • 682 views
    johnl3d
  21. Grid Display Problem

    • 1 reply
    • 431 views
  22. Fontwiz

    • 2 replies
    • 481 views
    carlf
  23. DISAPPEARING MODELS

    • 5 replies
    • 555 views
  24. WATERMARKS?

    • 4 replies
    • 521 views
  25. Nested groups

    • 1 reply
    • 397 views
    heyvern
  26. Basic Lighting Question

    RoyBU
    • 3 replies
    • 430 views
    heyvern
  27. Guest SandGroper

    adding sound to your animation?

    heyvern
    • 3 replies
    • 579 views
    • 14 replies
    • 659 views
    heyvern
  28. To Martin and Team

    • 1 reply
    • 577 views
    Odog2020
    • 14 replies
    • 957 views
    • 3 replies
    • 422 views
    Kelley
  29. KenH
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