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Hash, Inc. - Animation:Master

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A:M Forum Rules

GENERAL FORUM GUIDELINES
The A:M Forum is for technical support and the sharing of tips and ideas between users/prospective users of Hash software. It is moderated constantly by technical support representatives.

DO'S!
-Ask questions about the software.
-Assist other users... everyone was new at this once.
-Inform people of your version/platform when asking for help.
-Share resources; tutorials, models, textures, tips and techniques (link to useful websites).
-Post links to your work, or where your art is being used online (on websites, in games, toons', etc.)
-Search the A:M Forum and FAQ. The question you are about to ask may have already been answered.
-Organize and inform others about user groups, IRC chats, image and animation contests, job opportunities, etc.
-Discuss what you are working on and let everyone know about magazine reviews and articles that relate to your projects.

DON'TS!
-Do Not be rude or disrespectful or mean to other forum members in any way. Personal attacks will be removed.
-Do Not post bug/crash reports to the list (send bug/crash reports to http://www.hash.com/reports.
-Do Not complain about forum content. Complaints or suggestions can be sent directly to hash@hash.com
-Do Not reprimand other forum members for violating forum rules, that's the moderators job, which (unless you are a moderator) you are not.
-No complaining or whining on the forum or distribution of misinformation.
-No flames of any kind.
-No Off Topic posts. (Posts in the Off Topics section should be related to A:M in some form or fashion or benefit the A:M community as a whole).
-No soliciting of any kind without prior approval.
-No threads or comparisons related to other 3D Applications.
-No "Wish list" or feature requests, they should be sent to www.hash.com/reports for categorizing and prioritization (User requests define the future development of the software).
-No "me too!" posts
-No discussion of Hash Internal Affairs (finances, advertising, PR.)
-No posting of private email to the forum unless permission of the author is granted. (Private correspondence should remain private)
-No very general questions like: "how do I make a good 3D model" make your questions as complete and concise as possible.

If you have questions as to whether it's appropriate, send it to: support@hash.com, We'll be happy to let you know whether it is, or is not appropriate.


User Led Forum Considerations

Firstly and foremostly, please remember this is Martin Hash's forum and that it is every A:M User's primary resource for information about A:M. In order to remain relevant we need everyone's continuing support and interest.

Secondly, understand there is a distinction between A:M (the program) and the A:M forum. There are some topics and issues that are outside the scope of this forum and most can be deduced by reading through the forum guidelines. These include such things as Hash Inc internal policies, business practices, trade secrets, and specific plans for the future not yet publicly released. Each of these would be fascinating topics of their own but are better reserved for private communications with a representative of Hash Inc.

Related to the second, is purchasing, customer service and other areas outside the purview of the common user who may have no interest in such things; subjects relating to money exchanging hands are beyond the scope of the A:M Forum and often can lead to conflicts of interest between users and/or Hash Inc. (If Hash Inc cuts you a deal on volume purchasing it's really no one else's business). Likewise, individual complaints about a product or service are best remedied by going direct with Hash Inc representatives empowered to make decisions. Please allow them them the time necessary to resolve your specific issue and consider the cost of customized solutions.

This last area is likely the source of much confusion because many see the A:M Forum as the official outlet for Hash Inc... and it is. But the forum is not designed for conducting business and private matters best resolved by going to Hash Inc directly. Similarly, bug reports are best resolved by entering them directly into the A:M Reporting system.

Many problems can be easily addressed at the user level just by asking fellow users in the forum. If someone at Hash Inc suggests the forum as a source, it is very likely a problem can be easily resolved. For tougher issues there is even more reason to take the issue directly to the source... you don't want the issue discussed... you want it resolved quickly.

Finally, remember that we want to pass this forum on to future moderators and generations of A:M Users in the absolute best condition possible. A:M is just that good a program and is worthy of our consideration.

Thanks for making the A:M Forum a great community.


4,141 topics in this forum

    • 3 replies
    • 819 views
    Rodney
  1. vertical path

    • 4 replies
    • 721 views
    Tarantula
    • 6 replies
    • 701 views
    mouseman
    • 34 replies
    • 3.2k views
    Roger
  2. Wet look 1 2

    • 7 replies
    • 878 views
    MikeV
  3. MikeV
    • 9 replies
    • 797 views
    Roger
    • 3 replies
    • 561 views
    cribbidaj
    • 1 reply
    • 502 views
    Gerry
    • 14 replies
    • 1.4k views
    Pinballwzd
    • 7 replies
    • 1k views
    robcat2075
  4. Help Files

    • 4 replies
    • 560 views
    • 3 replies
    • 563 views
    robcat2075
    • 18 replies
    • 917 views
    • 23 replies
    • 1.7k views
    • 2 replies
    • 564 views
    tomross2002
  5. AM Version 15

    robcat2075
    • 3 replies
    • 637 views
    Greenhorn
  6. robcat2075
    • 1 reply
    • 466 views
    robcat2075
    • 8 replies
    • 1k views
    Greenhorn
    • 10 replies
    • 2.3k views
    KJ'd Beast
    • 4 replies
    • 588 views
    fae_alba
  7. Sonic Model?

    • 2 replies
    • 715 views
    KJ'd Beast
    • 7 replies
    • 901 views
    Maniac
  8. Help with fonts

    • 6 replies
    • 738 views
    robcat2075
  9. robcat2075
  10. A:M 98

    • 5 replies
    • 665 views
    robcat2075
  11. A topic for Mario

    • 1 reply
    • 468 views
    mouseman
    • 2 replies
    • 417 views
    robcat2075
  12. Shades

    • 1 reply
    • 420 views
  13. no lip motion!!!

    • 6 replies
    • 905 views
    Gerry
    • 76 replies
    • 5.2k views
    Dpendleton77
    • 7 replies
    • 858 views
    wildcard
  14. Shadow problem

    • 12 replies
    • 1.3k views
    robcat2075
    • 4 replies
    • 695 views
    mtpeak2
    • 5 replies
    • 590 views
    Gerry
    • 7 replies
    • 785 views
    • 22 replies
    • 3.5k views
    Maniac
  15. Model Copying

    Fuchur
    • 5 replies
    • 553 views
    robcat2075
    • 4 replies
    • 566 views
    zam1137
    • 6 replies
    • 551 views
    markw
    • 6 replies
    • 804 views
    • 15 replies
    • 1.7k views
    robcat2075
  16. NETech2470
  17. Eyeballs

    • 2 replies
    • 536 views
    robcat2075
  18. Gerry
    • 1 reply
    • 382 views
    robcat2075
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