Jump to content
Hash, Inc. - Animation:Master

New Users

Get started and learn the ropes!


A:M Forum Rules

GENERAL FORUM GUIDELINES
The A:M Forum is for technical support and the sharing of tips and ideas between users/prospective users of Hash software. It is moderated constantly by technical support representatives.

DO'S!
-Ask questions about the software.
-Assist other users... everyone was new at this once.
-Inform people of your version/platform when asking for help.
-Share resources; tutorials, models, textures, tips and techniques (link to useful websites).
-Post links to your work, or where your art is being used online (on websites, in games, toons', etc.)
-Search the A:M Forum and FAQ. The question you are about to ask may have already been answered.
-Organize and inform others about user groups, IRC chats, image and animation contests, job opportunities, etc.
-Discuss what you are working on and let everyone know about magazine reviews and articles that relate to your projects.

DON'TS!
-Do Not be rude or disrespectful or mean to other forum members in any way. Personal attacks will be removed.
-Do Not post bug/crash reports to the list (send bug/crash reports to http://www.hash.com/reports.
-Do Not complain about forum content. Complaints or suggestions can be sent directly to hash@hash.com
-Do Not reprimand other forum members for violating forum rules, that's the moderators job, which (unless you are a moderator) you are not.
-No complaining or whining on the forum or distribution of misinformation.
-No flames of any kind.
-No Off Topic posts. (Posts in the Off Topics section should be related to A:M in some form or fashion or benefit the A:M community as a whole).
-No soliciting of any kind without prior approval.
-No threads or comparisons related to other 3D Applications.
-No "Wish list" or feature requests, they should be sent to www.hash.com/reports for categorizing and prioritization (User requests define the future development of the software).
-No "me too!" posts
-No discussion of Hash Internal Affairs (finances, advertising, PR.)
-No posting of private email to the forum unless permission of the author is granted. (Private correspondence should remain private)
-No very general questions like: "how do I make a good 3D model" make your questions as complete and concise as possible.

If you have questions as to whether it's appropriate, send it to: support@hash.com, We'll be happy to let you know whether it is, or is not appropriate.


User Led Forum Considerations

Firstly and foremostly, please remember this is Martin Hash's forum and that it is every A:M User's primary resource for information about A:M. In order to remain relevant we need everyone's continuing support and interest.

Secondly, understand there is a distinction between A:M (the program) and the A:M forum. There are some topics and issues that are outside the scope of this forum and most can be deduced by reading through the forum guidelines. These include such things as Hash Inc internal policies, business practices, trade secrets, and specific plans for the future not yet publicly released. Each of these would be fascinating topics of their own but are better reserved for private communications with a representative of Hash Inc.

Related to the second, is purchasing, customer service and other areas outside the purview of the common user who may have no interest in such things; subjects relating to money exchanging hands are beyond the scope of the A:M Forum and often can lead to conflicts of interest between users and/or Hash Inc. (If Hash Inc cuts you a deal on volume purchasing it's really no one else's business). Likewise, individual complaints about a product or service are best remedied by going direct with Hash Inc representatives empowered to make decisions. Please allow them them the time necessary to resolve your specific issue and consider the cost of customized solutions.

This last area is likely the source of much confusion because many see the A:M Forum as the official outlet for Hash Inc... and it is. But the forum is not designed for conducting business and private matters best resolved by going to Hash Inc directly. Similarly, bug reports are best resolved by entering them directly into the A:M Reporting system.

Many problems can be easily addressed at the user level just by asking fellow users in the forum. If someone at Hash Inc suggests the forum as a source, it is very likely a problem can be easily resolved. For tougher issues there is even more reason to take the issue directly to the source... you don't want the issue discussed... you want it resolved quickly.

Finally, remember that we want to pass this forum on to future moderators and generations of A:M Users in the absolute best condition possible. A:M is just that good a program and is worthy of our consideration.

Thanks for making the A:M Forum a great community.


4,141 topics in this forum

  1. Bootcamp

    Rodney
  2. Line Colors, etc.

    • 2 replies
    • 459 views
    teh1ghool
  3. C-grid
    • 4 replies
    • 561 views
    robcat2075
  4. teh1ghool
  5. Looking to buy A:M

    • 2 replies
    • 400 views
    itsjustme
  6. JMorris
  7. Prism

    • 3 replies
    • 518 views
  8. Version Confusion!

    • 5 replies
    • 648 views
    T-Dogg
  9. Making a Golf Ball

    • 2 replies
    • 415 views
    walasek
    • 16 replies
    • 1.1k views
    teh1ghool
  10. Invisible patch?

    • 11 replies
    • 623 views
    Scottj3d
    • 1 reply
    • 390 views
    luckbat
  11. lightning?

    • 1 reply
    • 383 views
    • 1 reply
    • 408 views
    • 2 replies
    • 434 views
    FMSonic
  12. sbk
    • 2 replies
    • 441 views
    oakchas
  13. mpmmprod
    • 0 replies
    • 321 views
    johnl3d
  14. KenH
    • 14 replies
    • 1k views
    vf124
  15. luckbat
  16. Replies to forum

    bobkoonce
    • 2 replies
    • 473 views
    • 1 reply
    • 341 views
    Karl
  17. bobkoonce
  18. Alpha Channel?

    Chip
  19. AM Books

    • 1 reply
    • 358 views
    Leo73
  20. Billowing Hair

    • 6 replies
    • 659 views
    cribbidaj
  21. Decal distortion

    Aleta
  22. Greetings

    • 2 replies
    • 324 views
    cfree68f
    • 3 replies
    • 490 views
    • 1 reply
    • 393 views
    luckbat
    • 2 replies
    • 626 views
    SirSpectre
    • 12 replies
    • 957 views
    • 10 replies
    • 647 views
    • 4 replies
    • 543 views
  23. Sound problems

    • 7 replies
    • 691 views
    rossk
  24. RENDERING TIMES...

    • 2 replies
    • 443 views
    Nichod
  25. MOdeling Question.

    • 1 reply
    • 422 views
    Rodney
    • 2 replies
    • 447 views
    oakchas
  26. Fishman
  27. Intersecting patches

    • 2 replies
    • 386 views
    heyvern
    • 10 replies
    • 872 views
    Kamikaze
    • 3 replies
    • 429 views
    itsjustme
×
×
  • Create New...