Make sure you are using the provided render preset file (.pre) and when you go to render, change the save-to location is the preset location is not a location on your computer.
That does sound inconvenient.
I really, really, really wish that email with the code in it hadn't been tossed. That would certainly be of great assistance in this situation where the exact code is needed.
Hopefully, Jason can get to this soon.
Hi AnnMarie,
You can log into your account at the Hash store and choose the "serial keys" button to see the keys for products you have purchased.
That will be the fastest remedy. Try that.
At the upper right corner of the forum there is an "envelope" icon to send and read private messages. Click that and choose "Compose New"
address it to "Jason Simonds"
When you have private messages waiting to be read, a red number will appear there.
I guess you'll have to send a PM or email to Jason Simonds and ask him to resend your serial key notification. Expect that the turn-around on that will not be instantaneous.
I suppose it's too late to hope that that email is in your email trash folder. That would be so much simpler and faster.
Your activation code was sent in an email after your purchase.
You can also go to the Hash Store, log in to "My Account" and choose "Serial Keys" from the right side menu to find the keys for your purchased products.
Hi, AMF,
At the top of the Forum is the section labelled "Latest Info" in which you will find the installer for the latest version, v19.0p
You can see what version you now have by running A:M and doing Help>About Animation:Master
I'm not sure I have a tut on it but it's something I can help you with. Maybe once we get past the Holidays.
It's something we could look at at Live Answer Time!