Popular Post Jason Simonds Posted June 29, 2021 Popular Post Share Posted June 29, 2021 Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Fixed All 7081 PNG transparency not working Fixed All 7074 Chain of bones scales erratically Fixed All 7077 Bone color not displayed only OpenGL affected, not OpenGL3 (recommended to use this driver) Fixed All 7057 Crash during A:M Backup it should have now a better error message for this (both as messagebox and in the logfile), let me know if the crash still occur. Fixed All 7073 OBJ export or Prop import not working 5 point / hook export fixed Repeated decal export not fixable, due obj file format doesn't know anything about repeatable decals Fixed All 7075 5 point patches render with gaps Fixed All 6976 crash on Paste Mirror on a Pose Fixed All 7072 Progressive renders are blank Fixed All 7070 Shift-cursor key doesn't move rotoscope. Shift + Cursor moves now the rotoscope/bitmap 10 pixel Ctrl + Cursor scales around center Fixed All 7071 CFA creates unnecessary copies of Materials Fixed All 7062 Copying patches dosen't copy decals on patches Fixed All 7060 Copying a patch (only 1) with a decal does not copy the decal Fixed All 7054 Decal exporting A new menu entry for single stamps / a opened stamp view is added. "Render Stamp to File" This renders the actual stampview to file with a user defined resolution. If You start from the stamp entry in the PWS and the stampview isn't open, a new stamp view is opened. In the dialog , which opend after hit the menu entry, You can change the Path and Filename (the button on the right side) fileformat is selected trough the filename extension (supported OpenEXR, TGA, PNG and PSD) the "Width" and "Height" for the newly created file limited to 16384 x 16384 for Win64 version, 8192 x 8192 for the others the limitation is the result size, means a resolution from 32768 x 8192 is also possible. Warning: On the highest resolution around 14 Gigabyte is needed at the creation process. The width and height are always changed to a even size. (1025 becomes 1028 , always modulo 2) "Save layered" If this checkbox is checked, two layers are created, one for the decal self and one for the splines. For all formats ,excluding OpenEXR, in this case two files are created with the naming scheme "Filename"_Decal".Extension" and "Filename"_Splines".Extension" OpenExr is saved as one file with two layers. "Render with CP's" rendering also the CP's on the spline layer Fixed All 7061 Snap Group to Surface snaps to wrong surface. Fixed All 7068 Rename Bone renames wrong bone Fixed All 7066 Crash on Radiosity render Fixed All 7052 Environment Map materials not working Fixed All 7059 Tooltips only show for keyboard-shortcutted buttons Fixed All 7058 Progressive Render of shag crashes 2 3 1 Quote Link to comment Share on other sites More sharing options...
Jason Simonds Posted June 29, 2021 Author Share Posted June 29, 2021 I'm behind on a lot of stuff but I'm going to try to get on top of email, PM's and a few other things tomorrow. The heat here in Portland is insane and we have been working a lot because of it(mostly AC units leaking on Smoke Detectors) Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted June 29, 2021 Hash Fellow Share Posted June 29, 2021 Hooray! That's a lot of fixes! Thanks, Jason! Thanks, Steffen! Quote Link to comment Share on other sites More sharing options...
R Reynolds Posted June 29, 2021 Share Posted June 29, 2021 Quote Decal exporting A new menu entry for single stamps / a opened stamp view is added. "Render Stamp to File" I'm curious as to what problem this new feature solves. Quote 5 point patches render with gaps This is well timed as I had just generated a render that had this very problem in v19o. v19p eliminates the really black patches. Thank you Steffen. But still remaining are the subtle light grey patches on either side of the arches on the right that were there in v19o. Both images were rendered using the attached project. Penn_station_black_patches_embed.prj Quote Link to comment Share on other sites More sharing options...
Fuchur Posted June 29, 2021 Share Posted June 29, 2021 The problem that is solved is the limited resolution of the image file used by the decal. A way to paint a texture using a 2d software is to unwrap / flatten the model, make a decal and save that decal out using a screen shot or use take snap shot in A:M. Both is great, but it has limitation that the resolution of the taken snap shot is limited by the resolution of the display you are working on. This feature can now create "the same" result / something similar but with a more or less unlimited resolution. Best regards *Fuchur* 1 Quote Link to comment Share on other sites More sharing options...
itsjustme Posted June 29, 2021 Share Posted June 29, 2021 The new decal exporting solves the problem of making decals larger than your screen resolution. If you made an extremely large decal and then had to screen capture it, it would not be very accurate. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted July 1, 2021 Hash Fellow Share Posted July 1, 2021 On 6/29/2021 at 1:38 PM, R Reynolds said: But still remaining are the subtle light grey patches on either side of the arches on the right that were there in v19o. Rodger, I notice that if i turn the "Shortcut to sun" OFF or set its Bias to 5cm the white patches become unnoticeable. So it is something to do with that light. Quote Link to comment Share on other sites More sharing options...
R Reynolds Posted July 1, 2021 Share Posted July 1, 2021 NIce catch! Under BIAS the tech ref says "scenes using very large sizes may experience math precision errors during rendering". So your observation sounds right. It also says "Visible: Sometimes" and in my case I can't see it. I assumed it would be under Cast Shadows but all I get are Type, Rays Cast, Distribute in Passes and Darkness. I'm not sure where else to look. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted July 1, 2021 Hash Fellow Share Posted July 1, 2021 4 minutes ago, R Reynolds said: It also says "Visible: Sometimes" and in my case I can't see it. I assumed it would be under Cast Shadows but all I get are Type, Rays Cast, Distribute in Passes and Darkness. I'm not sure where else to look. In Tools>Options>Global make sure "Show advanced properties" is checked. Quote Link to comment Share on other sites More sharing options...
R Reynolds Posted July 1, 2021 Share Posted July 1, 2021 Check that! It's an advanced properties and I had neglected to throw that switch. Thanks Robert. Quote Link to comment Share on other sites More sharing options...
R Reynolds Posted July 1, 2021 Share Posted July 1, 2021 OK Robert while I have the tech ref open I can't find any reference to "Distribute in Passes". I assume it has something to do with how rays are cast from the area of the klieg? i.e. For every render pass, the rays come from different locations within the klieg area. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted July 1, 2021 Hash Fellow Share Posted July 1, 2021 if you on "Distribute in passes" and choose "Display help for current Property" this blurb will appear Quote "Distribute in passes" will distribute rays among passes when rendering with multipass so there is no need to adjust the number of rays cast when rendering with different number of passes. Also, when rays are distributed, the renderer will always try to produce soft shadows even when "Rays cast" is set to "1". So, if you have 15 rays and 3 passes, each pass will do 5 rays. If you have 15 rays and 5 passes, each pass will do 3 rays. I don't know what happens when the math isn't exact. Soft shadows that are proportional to the width of the light happen with Distribute either ON or OFF but ON seems to do it with a noisier process. (I may be wrong about this) BTW, I'll also note that I can get rid of the white patches in your model if I reduce "Shortcut to sun" Fall-Off to 100,000cm. That is still a kilometer which ought to be enough. Quote Link to comment Share on other sites More sharing options...
R Reynolds Posted July 1, 2021 Share Posted July 1, 2021 I never think of that! Thanks again Robert you've been extremely helpful. Quote Link to comment Share on other sites More sharing options...
Fuchur Posted July 1, 2021 Share Posted July 1, 2021 "Distribute to passes" : Passes render an image a couple of times and combine them after that to one for different reasons like better anti-aliasing, etc.If there is a process (like for instance reflection levels or ambient occlussion or radiosity) that has in itself several iterations A:M will normally re-render each of those iterations for each pass, resulting in a much longer rendertime. Passes are combined at the end anyway and then that will not result in a better image quality but much longer rendertimes. By distributing those iterations to the passes, which will be blend at the end anyway, the rendertimes go down (a lot) and the image quality (at the resulting end image) will be the same. If you look at one of the passes seperated however, the pass will look pretty noisy. (because it really is only "one" iterations (or the amount so it can be distributed evenly to the passes). Best regards *Fuchur* Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted August 10, 2021 Share Posted August 10, 2021 Thought I posted a save bug but not showing. I have my work on a nas drive and unable to save directly to it from AM. If I do try AM just quits out without any error report. Possible permissions bug? Suggestions to fix? Quote Link to comment Share on other sites More sharing options...
serg2 Posted August 10, 2021 Share Posted August 10, 2021 6 hours ago, pixelplucker said: Думал, что опубликовал ошибку сохранения, но не отображается. У меня есть работа на диске NAS, и я не могу сохранить на него прямо из AM. Если я все же попробую, AM просто завершит работу без каких-либо сообщений об ошибках. Возможная ошибка с разрешениями? Есть предложения по исправлению? Try to save all the elements of the project separately. Including the chor. Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted August 10, 2021 Share Posted August 10, 2021 I can't even just save out a mdl, it just quits out. My CD version 15 saves over the network just fine. Quote Link to comment Share on other sites More sharing options...
Fuchur Posted August 10, 2021 Share Posted August 10, 2021 Hm... I am using a Qnap NAS and save everything on it. It works with v19p without a problem. Do you use a different user for your NAS than the one of your computer (meaning different name and password)? Did you try to first open the explorer and "activate" the NAS network drive and than save with A:M on it? Best regards *Fuchur* Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted August 10, 2021 Hash Fellow Share Posted August 10, 2021 What is the advantage of an nas over any other drive? Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted August 11, 2021 Share Posted August 11, 2021 Nas stays on if that is what you mean. I don't know why AM 19.p is the only program I have that poops out when saving to it. Benefit of the NAS is I can access files over my network from different computers, ie create a cad file on one, pick up the stl on another to upload to 3d printer etc. An external hd has to be mounted and unmounted and moved computer to computer. Is there a log created if AM just quits out without an error message? If so maybe I can post that. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted August 11, 2021 Hash Fellow Share Posted August 11, 2021 When it crashes, A:M will usually write a .dmp file to the directory your project is saved to. It won't have any human readable information but you can include them with a bug report to Steffen. But I'm not sure how we describe this problem for Steffen such that he can investigate it. IT sound like something very specific to your system. Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted August 11, 2021 Share Posted August 11, 2021 No dump file Tried running as admin and still quits. I can't even open or import files over from the nas or it dumps out. So for now I'm copying all the textures and models over to the local drive. Very strange but leave it to me to break something lol. Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted August 11, 2021 Share Posted August 11, 2021 Well copied all my files over to local c drive. I can open some of the mdl files but some crash AM. I cannot open any of the prj files without it crashing. Files created in the new version seem to open and save fine locally. Here is the error from the event viewer: Faulting application name: Master_64.exe, version: 19.0.0.0, time stamp: 0x6085510c Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf Exception code: 0xc0000409 Fault offset: 0x0000000000071208 Faulting process id: 0x1b70 Faulting application start time: 0x01d78ec7bc4479ef Faulting application path: C:\Program Files\Hash Inc\V19.0\Master_64.exe Faulting module path: C:\Windows\System32\ucrtbase.dll Report Id: 492b889d-88e0-443b-97e4-6935c1611945 Faulting package full name: Faulting package-relative application ID: Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted August 11, 2021 Hash Fellow Share Posted August 11, 2021 Send me one of the files that causes a crash when you open it. Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted August 11, 2021 Share Posted August 11, 2021 I believe it was the long file path name that caused it. Mapping the drive seemed to have solved it. 1 1 Quote Link to comment Share on other sites More sharing options...
Fuchur Posted August 11, 2021 Share Posted August 11, 2021 19 hours ago, robcat2075 said: What is the advantage of an nas over any other drive? There are two main advantages: - Data safety (a NAS is especially useful if you have one with 2 or more bays. Like that you can put them in a raid easily and let them mirror the data. So if one of the drives fails, you can just replace it and the NAS will re-mirror it from the other drive automatically (or depending on the RAID version you are using different other things) - access over the network with different devices. This means having your data available on your laptop, you desktop and the tablet of your wife at one central place. This is even possible over the internet, if you are willing to make it available via internet (but you do not have too. It is of cause more secure to just keep it in the LAN) - pretty good automatic backup solutions are available, the NAS will keep track of your disc health and tell you if you need to think about changing the drives, etc. - you can handle access rights very easily... so for instance one user is allowed to open one folder, the other one isn't and so on. The result is: - your computer can die and you still will have the files available. - (at least) one of the drives can die if you have a 2- or more bay-system - think of rendering with A:M... just put your project on the NAS and open A:M on each of your computers to render from it. The disadvantages: - it is a little less fast than a drive in your computer (at least as a SSD if you are "only" using 1 Gigabit-LAN / ethernet... if you have more like 10 or 50 and a fast raid configuration it will not make a big difference anymore). Anyhow it is still pretty fast and for most things you won't notice a difference. 4k video editing or something like that might be one of the things you might not want to do with a normal NAS, but other stuff isn't going to be noticeable slower. - you need two drives (or for instance 3) and will loose 1/2 or about 1/3 (raid 0/1 vs. raid 5) of the capacity of your drives. I am using a 4-Bay Qnap-NAS for all my data here for years now and I really love it and just recently have gone from about 5 TB of drive space to about 9TB of drive space because of video footage I am done with which is saved there. While working I might copy it to one of my SSDs and later the stuff goes to my NAS. 1080p material can even be edited on my NAS pretty nicely. Best regards *Fuchur* 1 1 Quote Link to comment Share on other sites More sharing options...
Fuchur Posted August 11, 2021 Share Posted August 11, 2021 1 hour ago, pixelplucker said: I believe it was the long file path name that caused it. Mapping the drive seemed to have solved it. That makes sense but I never would have guessed it ;). Best regards *Fuchur* Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted August 12, 2021 Share Posted August 12, 2021 I had my retired brother who was in IT since the 80's take a look and he figured it out. I'm more of take a hammer to it kind of guy 1 Quote Link to comment Share on other sites More sharing options...
steve392 Posted February 4, 2022 Share Posted February 4, 2022 Thanks Robert couldnt for the life of me find it thanks for that now to find the lic file Quote Link to comment Share on other sites More sharing options...
ivanbryan82 Posted July 3, 2022 Share Posted July 3, 2022 Hey all. I just bought a subscription not too long ago and really love the experience I'm having. This software truly is a gem and I hope to grow my abilities in it's vast tools. I'm also excited to know if there's any future developments to look forward to. Any way to know if there's something cooking in the kitchen? Haha 😁 Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted July 3, 2022 Hash Fellow Share Posted July 3, 2022 39 minutes ago, ivanbryan82 said: Hey all. I just bought a subscription not too long ago and really love the experience I'm having. This software truly is a gem and I hope to grow my abilities in it's vast tools. I'm also excited to know if there's any future developments to look forward to. Any way to know if there's something cooking in the kitchen? Haha 😁 v19.5 is being beta tested now and should come out soon but it is mostly about internal code changes rather than new features. However, I presume Steffen would not be doing these if he did not intend to make use of them so perhaps in some possible future v20 there will be things to herald. If you haven't seen the list of things added in recent versions check that out. If you've been away for a while there is quite a bit there... https://forums.hash.com/topic/50199-v19-v18-v17-new-features-and-enhancements/ 1 Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted July 24, 2022 Share Posted July 24, 2022 Will opening files over network be fixed? In particular files that reside in a long file path. Causes crash here when I access them to my network drive. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted July 24, 2022 Hash Fellow Share Posted July 24, 2022 16 minutes ago, pixelplucker said: Will opening files over network be fixed? In particular files that reside in a long file path. Causes crash here when I access them to my network drive. @pixelplucker Has an AM report been made of that? https://reports.hash.com/login_page.php I don't have much of a network to test such a thing but I recall being able to open PRJs over my LAN at some time in the past. To write that up I think you'd need a test case and a very clear depiction of the network... what's getting loaded and from where. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted July 24, 2022 Hash Fellow Share Posted July 24, 2022 And is it a crash or a freeze? Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted July 25, 2022 Share Posted July 25, 2022 Program just quits out if I open from NAS drive. If I copy the prj over to local drive it opens fine. Think we narrowed it down to file path was too long when I first got 19p. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted July 25, 2022 Hash Fellow Share Posted July 25, 2022 On 7/24/2022 at 9:31 AM, robcat2075 said: @pixelplucker Has an AM report been made of that? https://reports.hash.com/login_page.php Quote Link to comment Share on other sites More sharing options...
pixelplucker Posted July 28, 2022 Share Posted July 28, 2022 I reported it, thanks Quote Link to comment Share on other sites More sharing options...
cribbidaj Posted March 6, 2023 Share Posted March 6, 2023 I have a 2014 Apple Macbook Pro running the 32-bit Mac version of A:M v.19.0k. I’m buying a new 64-bit Windows computer with Windows 11 installed. If I run the latest version of A:M v19.0p on the Windows computer will I be able to exchange files between the two computers and versions, or do I need to purchase v.19.0k for the Windows machine in order to exchange files with no compatibility issues? Thanks, Chris Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted March 7, 2023 Hash Fellow Share Posted March 7, 2023 1 hour ago, cribbidaj said: ... will I be able to exchange files between the two computers and versions, or do I need to purchase v.19.0k for the Windows machine in order to exchange files with no compatibility issues? There should be no problem going from k to p. There should be no differences between Mac and PC files. The are all text files. The only rare problem in going from p to k is some feature like this that was added between k and p... Quote Particlesystem Streak and Blobbie there is a new Boolproperty "Color change over lifetime" , this controls how the color is changed as default the color is changed over the lifetime from each particle, if it set to "Off" the color change is done for all particles equal If you used that property in p and took the file to k it might have an unpredictable result. But that's the only instance of such a case I can find after scanning the update logs. It's unlikely you have used it. Quote ...or do I need to purchase v.19.0k for the Windows machine in order to exchange files with no compatibility issues? If you have already bought and installed v19.0p on your Windows machine you can also install and run v19.0k for no extra charge. You could have both installed at the same time if you really needed it. But I doubt you will need to. Quote Link to comment Share on other sites More sharing options...
cribbidaj Posted March 7, 2023 Share Posted March 7, 2023 As always Robert, your responses are prompt, thorough, and enlightening - thank you! Quote Link to comment Share on other sites More sharing options...
cribbidaj Posted March 9, 2023 Share Posted March 9, 2023 I purchased a subscription of A:M from the Hash website (payment sent via PayPal from citykids3@aol.com) on March 7, 2023. I still have yet to receive an activation code for my purchase. I’ve been messaging on this Forum with Jason Simonds but still haven’t received an activation code. Please advise. Thank you, Christopher Walters Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted March 9, 2023 Hash Fellow Share Posted March 9, 2023 @cribbidaj If it hasn't been mentioned, you can look up your activation code on the Hash Store site by logging into the store with the account you used to purchase the sub. Quote Link to comment Share on other sites More sharing options...
cribbidaj Posted March 9, 2023 Share Posted March 9, 2023 ive logged with my aol account succesfully but there are no orders on that account since 2018. my gmail account, which the site says is already a registered user and may be the email i used to purchase the new subscription is not sending me a “reset password” email (I don’t know the password for that account). this is really a confusing situation for me. I just like to use the software that I purchased two days ago and, as we all are, I’m extremely busy and don’t have time to hunt all this down. Quote Link to comment Share on other sites More sharing options...
cribbidaj Posted March 9, 2023 Share Posted March 9, 2023 OMG! Please make this easier. I just now received an email link to reset my password and the link is expired. I’m logged into my gmail account with which I made this purchase and ther’s no recent orders in my history. This is really much more difficult than it should be Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted March 9, 2023 Hash Fellow Share Posted March 9, 2023 I'm always baffled by this question. Every time I've bought a sub the email with the key shows up immediately. Last time someone said they hadn't gotten a key I went to the store and bought a new sub just to see if the store was working and... the key arrived immediately. I'm baffled! However...After I log into the store there is a list on the right like this... Does that not even appear? It leads to a page that has "Serial Keys" at the bottom (you have to scroll down) Quote Link to comment Share on other sites More sharing options...
cribbidaj Posted March 9, 2023 Share Posted March 9, 2023 Hi Robert - that page does appear, but when I click on “serial keys” & scroll down it states “no keys available”. I’m stumped Quote Link to comment Share on other sites More sharing options...
cribbidaj Posted March 9, 2023 Share Posted March 9, 2023 Is there not someone associated with the store that can look up and verify my purchase on March 7 and send me an activation code? My PayPal account shows the payment (see screenshot in previous post), so Hash Inc. should have received my payment and sent an email verifying my purchase, but I’ve not received anything. I’ve been using the software on a Mac since 2004. I just purchased a Windows PC and thought purchasing the software for that computer would be easy and I’d be able to use immediately. The software successfully downloaded, but I have not received an email or an activation code. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted March 9, 2023 Hash Fellow Share Posted March 9, 2023 On 3/9/2023 at 3:49 PM, cribbidaj said: Is there not someone associated with the store that can look up and verify my purchase on March 7 and send me an activation code? That's Jason. Has he answered your PM yet? Update: I am informed that Jason has resolved this problem. Thanks, Jason! Quote Link to comment Share on other sites More sharing options...
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