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Jason Simonds

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Everything posted by Jason Simonds

  1. The server is not down... The store was for a bit but it's fixed now. The short version of the problem. The store uses a different version of the php and I did not know that because of the way this version php loads the version php uses a different configuration file than the standard version and I did not make the needed changes in the correct file sorry.
  2. There was a few users while all the updating was going on, I had to re-add but I think everything is working. Now I need to fix the 'download plug-in'
  3. Hello Everyone, After a major update to the Hash, Inc Store. Users can now look up activation codes and serial numbers again. Sorry this took so long. We use a plug-in for serial numbers that was updated, the developer changed how the data is stored, it took me some time to convert the 'old' data in to the new data type. @robcat2075 if you want to log in to your account and check if it worked since your order was right at the change it's most likely to be effected. But I can not see all orders as they should be displayed. I had to use excel, google docs, and text editors to get the data moved over
  4. There is a problem with the store right now and the serial keys plug-in after the update. I'm working on it now.
  5. Here is the links: https://www.hash.com/ftp/pub/misc/Data.zip https://www.hash.com/ftp/pub/misc/edu_dvd.zip https://www.hash.com/ftp/pub/misc/LittleData.zip htps://www.hash.com/ftp/pub/misc/LittleData.zip
  6. Hello, I know what the problem is but I can not fix it when one my 'work' laptop' the store ran out of keys but for some reason did not email me. I'm traveling right now with spotty at best internet. I will get this done as soon as I get to my computer about 9pm pst today.
  7. I cannot get to my computer until later today in a few hours. You should be able to look up your activation code at this link. https://store.hash.com/index.php?route=account/login
  8. They have dates, I'm not going as Hash, Inc. but with friends. Hash, Inc. is going to try to get back to Comic Con. in 2023 Happy New Year
  9. I got your PM I just got off work another long day, If you PM me your_host_id.txt I can get this tomorrow at work. I'm going to get on top of email this weekend. Some stress has been lifted giving me more time for Hash, Inc. things
  10. Hello, I'm really sorry for all the delays, I did not see this email? I'm going to send you a PM right now.
  11. I had to work sunday(the day I planned to get back on track) I will get back on track today
  12. Hello All, I'm sorry that I have not been on top of support email, and forums PM's. I'm way behind on everything and working at my real job way to much. This weekend I will get back on track.
  13. Hello, I'm really sorry about this. I have been way way behind on email. I have sent your activation and I will get your order shipped tomorrow.
  14. I'm behind on a lot of stuff but I'm going to try to get on top of email, PM's and a few other things tomorrow. The heat here in Portland is insane and we have been working a lot because of it(mostly AC units leaking on Smoke Detectors)
  15. Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Fixed All 7081 PNG transparency not working Fixed All 7074 Chain of bones scales erratically Fixed All 7077 Bone color not displayed only OpenGL affected, not OpenGL3 (recommended to use this driver) Fixed All 7057 Crash during A:M Backup it should have now a better error message for this (both as messagebox and in the logfile), let me know if the crash still occur. Fixed All 7073 OBJ export or Prop import not working 5 point / hook export fixed Repeated decal export not fixable, due obj file format doesn't know anything about repeatable decals Fixed All 7075 5 point patches render with gaps Fixed All 6976 crash on Paste Mirror on a Pose Fixed All 7072 Progressive renders are blank Fixed All 7070 Shift-cursor key doesn't move rotoscope. Shift + Cursor moves now the rotoscope/bitmap 10 pixel Ctrl + Cursor scales around center Fixed All 7071 CFA creates unnecessary copies of Materials Fixed All 7062 Copying patches dosen't copy decals on patches Fixed All 7060 Copying a patch (only 1) with a decal does not copy the decal Fixed All 7054 Decal exporting A new menu entry for single stamps / a opened stamp view is added. "Render Stamp to File" This renders the actual stampview to file with a user defined resolution. If You start from the stamp entry in the PWS and the stampview isn't open, a new stamp view is opened. In the dialog , which opend after hit the menu entry, You can change the Path and Filename (the button on the right side) fileformat is selected trough the filename extension (supported OpenEXR, TGA, PNG and PSD) the "Width" and "Height" for the newly created file limited to 16384 x 16384 for Win64 version, 8192 x 8192 for the others the limitation is the result size, means a resolution from 32768 x 8192 is also possible. Warning: On the highest resolution around 14 Gigabyte is needed at the creation process. The width and height are always changed to a even size. (1025 becomes 1028 , always modulo 2) "Save layered" If this checkbox is checked, two layers are created, one for the decal self and one for the splines. For all formats ,excluding OpenEXR, in this case two files are created with the naming scheme "Filename"_Decal".Extension" and "Filename"_Splines".Extension" OpenExr is saved as one file with two layers. "Render with CP's" rendering also the CP's on the spline layer Fixed All 7061 Snap Group to Surface snaps to wrong surface. Fixed All 7068 Rename Bone renames wrong bone Fixed All 7066 Crash on Radiosity render Fixed All 7052 Environment Map materials not working Fixed All 7059 Tooltips only show for keyboard-shortcutted buttons Fixed All 7058 Progressive Render of shag crashes
  16. until
    Hash, Inc will be closed from 05/26/2021 5pm pst to 05/31/2021 9am As I will be in Vegas for a break.
  17. I do not know what your problem is or how to help you. Even I have been reading all of your ramblings about this and I still do not know what your 'problem' is. You even posted your activation key in one of your rants. So you have the key.. Martin has stepped back, but no one has "dropped" the ball, the support email clearly says to PM me here on the forums and I will get to it faster. So here we go again.. Please PM me here with about problem you are having, the email you used to order, or the order number and I will get this worked out for you.
  18. It's a good thing I did not write this this morning. The last PM I got from you was a month ago and you never replied so I had no reason to look into this. Most likely you need to delete your master0.lic if you are getting error -3 but but not even in this did you say what error you are getting. If you need help PM me with what error you are getting and I will help you. Yes I'm way behind on support mail and I'm sorry.
  19. That works run the steps and I will redo your trial and add some days
  20. Hello, Run these steps below on the computer send me the hostid and your current master0.lic file so I can update it and see what changed. https://www.hash.com/faq/index.php?action=artikel&cat=13&id=17&artlang=en Send it through a private message on this forums
  21. I PM'dyou. Sorry for the delays. If you never need to get me. You can PM me.
  22. I do not have time to do my right up this time. GoDaddy forced a email move and It's making things crazy right now. My real email may have lost all of it's folders and everyne has to what looks like re-download all emails on their work clients.. But I'm working through it now. Do here is the plan text versions of the update/Changes I will try to edit this weekend to make it look better. But the way this week is going I may just go jump off a cliff, so I can get some time off hahaha!! Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: - fixed all 0007055: Action stops working if window is closed - fixed all 0007056: Library icons not displaying - fixed windows multiline tooltips are back - new all 0007051: Feature: ALT causes bias handle to aim at next CP [see demo video in post below] ALT changes aims the bias to the next cp on the spline in direction of the handle side, SHIFT+ALT leaves the bias handle on the other side unchanged - fixed all 0007050: Can't create five-point patches - fixed all 0007049: Renderslave crash , when rendering is finished - fixed all in workbook mode, the icons on the tabs are back ... - new all 0007047: Hair grooming mode / guides without showing particles? A new button "Disable Particlesystem update" is available under Tools->Customize->Commands->Categories:Tools [see demo video in post below] add this to Your grooming bar. The other way to enable this button is Help->Reset Toolbars If this button is checked, the particlesystem is not updated while You'r modifying the hairguides. Be sure that only the window , where You modify the guides, is visible (no tiled or cascaded view mode), otherwise the other views are updated. Implemented for Edit, FK, Brush and Lengthen Mode. - fixed all 0007048: Hooks don't work on small sizes
  23. I have had this for some time but I'm stuck out of town for my job. I have a new laptop and it doesn't have the software I use for Animation Master yet. Mostly because the download and install time is so long. And today is the first not 7 to 7+ day in a long time.
  24. Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Changed All: zoom with the mouse wheel is now clamped to 30000000 as maximum zoomfactor Fixed All: 7046 Show Rulers slowing down A:M Fixed All: dump files now written again in the program directory, instead the current working directory Fixed All: crash is occuring when photon samples in relation to the sample area are too high Fixed All: 7030 Save and reload of SimCloth PRJ causes Custom Group name to be lost. Windows Only: minor UI enhancement its now possible to select Spline and CP from the PWS Select the Spline or CP (under Objects -> Your model -> Splines) and hit Fixed All: 7042 Feature: enhance Measure CP Distance plugin Added to A:M self, menu entry "Measure Distance" Select 2 CP's (equal in which view) -> -> "Measure Distance" If more than 2 CP's are selected the distance is calculated for the first 2 cp's in the group can be startedm also from the PWS , select there a cp entry, than select a second cp with holding the strg key down -> -> "Measure Distance" Fixed All: 7042 Marker Lines don't show Fixed All: 7039 NetRender doesn't render Fixed All: 7038 Can't select models Chor view Fixed All: 7037 Composite project infomration lost on Save (Will work only with new saved projects) Fixed All: 7041 insert posteffects corrupt preview for openexr files Fixed All: 7040 wrong displayed openexr buffers Fixed All: 7036 Cycling trough lightviews not correct Fixed All: 7036 Light, depth buffers all blank Fixed All: 7036 Progressive Render always zoomed-in
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