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Jason Simonds

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Everything posted by Jason Simonds

  1. I think I fixed the pending thing. I picked pending because of online notes but I think that was not right for our store.
  2. I'm on call but off work today. Getting through some tasks. I think I fixed gift card checkout in the store. Getting on top support email. getting backup of hash, inc to work more reliably .
  3. The installer is right but the splash screen looks like it was not updated. Sorry
  4. So I'm behind on support long story short, Work was killing me 12+ hour days and 6-7 days a week for a bit. Then right when we got on top of the work load I got sick. I'm starting to feel better today. But after releasing v19.0k my brain in losing it. I don't think it's Covid-19 but I can not get tested. So I have to treat it like it is. I thought that would get me on top of my projects. But my brain is just not there jet. I have been sitting up for an hour and it's like I rain a mile. My hope it tomorrow I will get to email, but I fear it maybe one more day.
  5. Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Changed Back Windows AVX only version removed Fixed All 6981 upon loading v19.0g and higher get an error on Enhance:AM .atx and .trb files Fixed All 6982 Click in PWS causes crash Fixed All 6985 crash after undoing Lathe Fixed All 6987 Moving CPs with cursor does not "dirty' PRJ Fixed All 6990 Infinite Loop error message after deleting material Fixed All 6993 Crash on simcloth retry Fixed All 6994 Simcloth works in v18 but not in v19 Fixed All 6999 "Exception thrown" on Revert Fixed All 7000 Crash on cloth simulation Fixed All 7001 AM Backup can't backup Fixed All 7002 SSE4 not installing? Fixed All 7003 Netrender can't access Slaves.dat Fixed All 7005 Rename renames wrong name
  6. I'm behind on support email, I'm going to get back on top of it this weekend.
  7. I'm not sure who all looks at the calendar. But stating tonight about 6pm Hash, inc support will be close until Wednesday about 6pm. I'm going to try to get the forums update done tonight. Since all I have to do tomorrow is fly > drink > eat > sleep..
  8. @robcat2075 & @rusty I would have to know what web browser you are using. This is the first I have heard of that happening to anyone. But this weekend I can look into that. while I do the update.
  9. until
    Hey All, It's that time of year again. I will be in Las Vegs for the Super Bowl. Hash, Inc. Support will be closed at that time.
  10. RLM -3 error is license expired error. @Fuchur is right delete or rename your master0.lic to something like master.old or just delete it. On your next software start it will ask for your code.
  11. Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Fixed Windows 6982 Click in PWS causes crash Fixed Windows 6981 upon loading v19.0g and higher get an error on Enhance:AM .atx and .trb files
  12. Windows or Mac? I do not have that error at all in windows.
  13. This J not I, I miss Typed. Well more like Auto Fill messed me up. I started the post but realized the upload was going slow so I saved it. But some how having 2 post open messed me up haha
  14. Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Fixed All 6975 partially transparent geomtery disappears Fixed All 6962 Action Keyframes lost when Action window closed Fixed All 6971 Keyframes lost after closing Chor window Fixed All 6972 v19j CP weight editor creates double entries and unwanted weights. Fixed All 6969 32-bit version freezes on render Fixed All 6968 Putting cloth defelctor in Ground causes Ground to fall Fixed All 6966 Request: More subdivisions possible on Simcloth "deflector"? Fixed All 6959 Particle Opacity Over Lifetime doesn't work
  15. until
    Hello All, but I'm going on Vacation and not bringing my laptop(well I may bring it) but I'm not using it for work. So Hash, Inc. support will be closed.
  16. I'm not under standing the problem? The software is crashing?
  17. The plan was to have all 4, but they we really stuck I guess and since I take the last appointment of the day they decided not to go ever time. I have been told for years to have them removed since they are so tight but the plan has always been once they cause a problem get them all done but that failed haha.
  18. I will add testing that to this weekends list.. I forgot but I will usually(note the word usually) check my old check list posts before starting a new one.
  19. Today check list.. Update the forums(will cause a small outage) Fix cards on the store(this has been plaguing me) I have a email to the plug-in support team Fix shipping on the store(this has been plaguing me) I think it's best to get one thing working before I move on to the next in case it's the same error. Get on top of support mail(I have worked 128 hours in 2 weeks and had 2 wisdom teeth removed) I guess not many have questions in the summer haha Start a Animation Master install page to link with software orders(at least get the first draft) Not going to happen tonight Not punch my computer Try to get to sleep at a normal time If you want you can check out what I'm listing too. https://music.jdsimonds.com/rss.php
  20. Note this is to my server not my personal machine, as is in the steps above.
  21. I think I see what is going on. You need to share the folder that holds the project and the the project will render too. All my projects are in a folder called "AM_Data" Right click the folder select "Properties" click on the sharing tab(Your use name for windows should be in the box as owner). Your name should be all you need if that is what you log into every computer on your network as the same log in name. But if you log in with different names on other computers you need to add that name too or "everyone"(There is risks to using everyone anyone on the network can over write or delete with out logging in) Now hit share This will give you a path to the folder(this is mine) \\jason-gaming-pc\AM_Data Now when you open a project on render server user that path. \\jason-gaming-pc\AM_Data\so\data\Act III\Seq03-Departures\Sc03 When you set the save path you also need to do the same thing. \\jason-gaming-pc\AM_Data\so_render\Act III\Seq03-Departures\Sc03
  22. I meant to not renew with godaddy ssl this year since this is the 2nd time something like this has happened. But since we paid for it we are going to use it. But i'm making sure next year to move it off them.. Last time the renew endded on the same day as before, but at least the order was not broke so I could just install then new one right away.
  23. Go daddy says it will be upto 72 hours until the main page ssl is fixed. It was renewed but now it's not.. I tried for a simple fix, but https: is in coded into a lot on the site so it's not an easy fix Sorry all!
  24. Hello, The old SSL certificate for https://forums.hash.com expired today. The new one was installed last night but it looks as if some people may need to clear their browser cache to have your browser download the new SSL certificate.
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