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Jason Simonds

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Everything posted by Jason Simonds

  1. I'm behind on a lot of stuff but I'm going to try to get on top of email, PM's and a few other things tomorrow. The heat here in Portland is insane and we have been working a lot because of it(mostly AC units leaking on Smoke Detectors)
  2. Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Fixed All 7081 PNG transparency not working Fixed All 7074 Chain of bones scales erratically Fixed All 7077 Bone color not displayed only OpenGL affected, not OpenGL3 (recommended to use this driver) Fixed All 7057 Crash during A:M Backup it should have now a better error message for this (both as messagebox and in the logfile), let me k
  3. until
    Hash, Inc will be closed from 05/26/2021 5pm pst to 05/31/2021 9am As I will be in Vegas for a break.
  4. I do not know what your problem is or how to help you. Even I have been reading all of your ramblings about this and I still do not know what your 'problem' is. You even posted your activation key in one of your rants. So you have the key.. Martin has stepped back, but no one has "dropped" the ball, the support email clearly says to PM me here on the forums and I will get to it faster. So here we go again.. Please PM me here with about problem you are having, the email you used to order, or the order number and I will get this worked out for you.
  5. It's a good thing I did not write this this morning. The last PM I got from you was a month ago and you never replied so I had no reason to look into this. Most likely you need to delete your master0.lic if you are getting error -3 but but not even in this did you say what error you are getting. If you need help PM me with what error you are getting and I will help you. Yes I'm way behind on support mail and I'm sorry.
  6. That works run the steps and I will redo your trial and add some days
  7. Hello, Run these steps below on the computer send me the hostid and your current master0.lic file so I can update it and see what changed. https://www.hash.com/faq/index.php?action=artikel&cat=13&id=17&artlang=en Send it through a private message on this forums
  8. I PM'dyou. Sorry for the delays. If you never need to get me. You can PM me.
  9. I do not have time to do my right up this time. GoDaddy forced a email move and It's making things crazy right now. My real email may have lost all of it's folders and everyne has to what looks like re-download all emails on their work clients.. But I'm working through it now. Do here is the plan text versions of the update/Changes I will try to edit this weekend to make it look better. But the way this week is going I may just go jump off a cliff, so I can get some time off hahaha!! Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.1
  10. I have had this for some time but I'm stuck out of town for my job. I have a new laptop and it doesn't have the software I use for Animation Master yet. Mostly because the download and install time is so long. And today is the first not 7 to 7+ day in a long time.
  11. Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Changed All: zoom with the mouse wheel is now clamped to 30000000 as maximum zoomfactor Fixed All: 7046 Show Rulers slowing
  12. You beat me to it, I'm getting on top of email today. And I hope that lasts for a bit. Work is killing me still
  13. what @robcat2075 said. We can not update the MAC version to work in newer than 10.13.6. The switch to METAL would be almost a ground up re-write. And now that MAC is moving to ARM chips that is not something a company of our size can under take. Sorry about that!
  14. Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Fixed All: 7025 Re-arranging bone heirarchy causes constraints to not get made Fixed All: 7023 Adding IK constraint creates motion with incorrect offsets Fixed All: 7022 Interrupt drawing broken Fixed All: 7024 Multi-pass anti-aliasing broken Fixed All: If a renderpreset was loaded ,the projectcamera was not flagged as modified
  15. So I'm back, kind of.. I was writing a post about how I'm back and work has slowed down.. And I got a call that it has not. But most of the things keeping me from having anytime outside of work have been cleared but getting certbot working on my new server(not Hash, Inc.)
  16. I'm back on top of email today.. But if I missed you PM me here and I will get it.
  17. I think I got it figured out.. Sorry for all the delays
  18. Installers: Windows: Windows 32Bit Windows 64Bit Mac OS X 10.13.6 or earlier: Intel Mac v19.0 Intel Mac SSE4.2 SDK: v19.0 SDK UpDate Change Log: Changed All Particlesystem Streak and Blobbie there is a new Boolproperty "Color change over lifetime" , this controls how the color is changed as default the color is changed over the lifetime from each particle, if it set to "Off" the color change is done for all particles equal Fixed All 7011 Particle systems should only display modifyable pro
  19. The way 2020 is going, maybe we skip this year. haha
  20. So my Hash, Inc. email sent out some emails to like 50 people or so. They were not sent using IMAP so I can not track down everyone it was sent to. But this has nothing to do with security with Hash, Inc. or our mail server this was 100% user error. That email account has had the same password for YEARS AND YEARS I know better and it was not super secure at all because when I set it, you had to remember your password yourself.(see that sounds like a good excuse right?) I have updated my password and it's now secure. I'm sorry about this and I should have known better, This maybe Kama
  21. I think I fixed the pending thing. I picked pending because of online notes but I think that was not right for our store.
  22. I'm on call but off work today. Getting through some tasks. I think I fixed gift card checkout in the store. Getting on top support email. getting backup of hash, inc to work more reliably .
  23. The installer is right but the splash screen looks like it was not updated. Sorry
  24. So I'm behind on support long story short, Work was killing me 12+ hour days and 6-7 days a week for a bit. Then right when we got on top of the work load I got sick. I'm starting to feel better today. But after releasing v19.0k my brain in losing it. I don't think it's Covid-19 but I can not get tested. So I have to treat it like it is. I thought that would get me on top of my projects. But my brain is just not there jet. I have been sitting up for an hour and it's like I rain a mile. My hope it tomorrow I will get to email, but I fear it maybe one more day.
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