Licance expiory date

[steve392]

Hi Jason or whoever ,Im getting the licance has expired window but Im pretty sure it runs untill Febuary.I sent an email to jason at hash but maybe your away or something cheers

[markw]

If you're not convinced the A:M window is telling you the truth, you could open the master0.lic file found in the A:M folder with a text edit app to see the exact termination date.

[Jason Simonds]

Hi Jason or whoever ,Im getting the licance has expired window but Im pretty sure it runs untill Febuary.I sent an email to jason at hash but maybe your away or something cheers

 

 

Hello,

 

I sent a email on 12/20/11 at like 9am but I will also put the reply here. I see that you bought your software about 12/12/10 and it expired on 12/14/11. I'm sorry that you thought you had longer but our activation server seams that it ran out at the right time.

 

Maybe check your spam filter, And I'm in town for a bit so if you hit me up I will get back to you. I did not email from support@hash.com because I sent one from my account.

 

Thank You;

Jason Simonds

[steve392]

Thank,s Jason,must be me gone wayward .I will get a new copy cheers

[John Bigboote]

My sub just 'pulled-up' today... (merry friggin cristmas) and I am in the middle of a job... I guess a FEATURE REQUEST would be to have the window that tells you your sub has expired be more proactive, like have a 'click here for fast renewal' option... every time one of my subs expire I have to go to Hash.com like a newbie and figure out how to do the creditcard thing and cross my fingers I can get it all right.

[mouseman]

My sub just 'pulled-up' today... (merry friggin cristmas) and I am in the middle of a job... I guess a FEATURE REQUEST would be to have the window that tells you your sub has expired be more proactive, like have a 'click here for fast renewal' option... every time one of my subs expire I have to go to Hash.com like a newbie and figure out how to do the creditcard thing and cross my fingers I can get it all right.

 

How about a warning that says, "Your subscription expires in 14 days."?

[steve392]

I got a new licance and sent Jason a mail at jason@hash.com but didn,t get a reply yet ,not sure Im getting his mail but have one above all clear to go

[John Bigboote]

My sub just 'pulled-up' today... (merry friggin cristmas) and I am in the middle of a job... I guess a FEATURE REQUEST would be to have the window that tells you your sub has expired be more proactive, like have a 'click here for fast renewal' option... every time one of my subs expire I have to go to Hash.com like a newbie and figure out how to do the creditcard thing and cross my fingers I can get it all right.

 

How about a warning that says, "Your subscription expires in 14 days."?

 

 

I like that idea too. The current method is kinda... cold, like- 'no soup for you!' you are cut-off! Cold Turkey!

[yoda64]

My sub just 'pulled-up' today... (merry friggin cristmas) and I am in the middle of a job... I guess a FEATURE REQUEST would be to have the window that tells you your sub has expired be more proactive, like have a 'click here for fast renewal' option... every time one of my subs expire I have to go to Hash.com like a newbie and figure out how to do the creditcard thing and cross my fingers I can get it all right.

 

How about a warning that says, "Your subscription expires in 14 days."?

 

I'll built this in for V17 , 14 days enough to trigger the warning , or more or less days ?

This warning will be displayed at each A:M start .

[Xtaz]

I'll built this in for V17 , 14 days enough to trigger the warning , or more or less days ?

This warning will be displayed at each A:M start .

Nice feature.....

[Rodney]

That's a great idea Steffen.

 

Two weeks seems like a very reasonable timeframe.

 

Two thoughts:

- Some of us leave A:M on all of the time so we might not get that startup warning. Admittedly, this is our fault. We should restart A:M more regularly.

- To head off the inevitable requests to make this notification customizable, perhaps the number of days could be set by the end user. Then the onus would be on the user to either accept the default in A:M or to specify a desired timeframe for notification.

[mouseman]

My sub just 'pulled-up' today... (merry friggin cristmas) and I am in the middle of a job... I guess a FEATURE REQUEST would be to have the window that tells you your sub has expired be more proactive, like have a 'click here for fast renewal' option... every time one of my subs expire I have to go to Hash.com like a newbie and figure out how to do the creditcard thing and cross my fingers I can get it all right.

 

How about a warning that says, "Your subscription expires in 14 days."?

 

I'll built this in for V17 , 14 days enough to trigger the warning , or more or less days ?

This warning will be displayed at each A:M start .

Hopefully one day less for each day ... for example, "Your subscription expires in 9 days." and so on. Nice-to-have: If less than 3 days, maybe show the hours, as well.

 

P.S. Thanks so much, Steffen! You're awesome!

[John Bigboote]

Okay, so I am back in business on 2 machines. The things to remember when renewing an A:M subscription...

 

THESE ARE MOSTLY NOTES TO MY FUTURE SELF IN 1 YEAR, God willing:

-You don't need to reinstall A:M ( I always do this! Don't do it! No!) Just close the app. (actually, you can't even open it as it has expired)

-Remove the Master.lic file from the Hash program file.(Drag it to the desktop for temporary storage... delete it once you are up n runnin)

-COPY the 16 digit serial number from your hash.com subscription renewal form.

-OPEN A:M, it should get past the 'expired' dialogue and bring you to a serial number entry form.

-PASTE the 16 digit serial.

 

This should create a new .lic file in the main directory... so if you were renewing V16/32 bit, and you have access to V17 or V15, you can paste the file into those folders.

[steve392]

Thank,s John ,wish I knew that before I reinstaled lol

Could this be put somewhere so next time ppl can see it when theye go to get a new copy

[strato]

My sub just 'pulled-up' today... (merry friggin cristmas) and I am in the middle of a job... I guess a FEATURE REQUEST would be to have the window that tells you your sub has expired be more proactive, like have a 'click here for fast renewal' option... every time one of my subs expire I have to go to Hash.com like a newbie and figure out how to do the creditcard thing and cross my fingers I can get it all right.

 

How about a warning that says, "Your subscription expires in 14 days."?

 

I'll built this in for V17 , 14 days enough to trigger the warning , or more or less days ?

This warning will be displayed at each A:M start .

Why can't we just buy a new serial number for a new version if we think it has new features one needs?

[Rodney]

Why can't we just buy a new serial number for a new version if we think it has new features one needs?

 

We can.

 

I know I do exactly that every year.

[strato]

Why can't we just buy a new serial number for a new version if we think it has new features one needs?

 

We can.

 

I know I do exactly that every year.

No You don't, because you didn't have a choice to buy a feature or an upgrade that You may need or want, you were forced to buy a usage

fee.

[Fuchur]

Why can't we just buy a new serial number for a new version if we think it has new features one needs?

 

We can.

 

I know I do exactly that every year.

No You don't, because you didn't have a choice to buy a feature or an upgrade that You may need or want, you were forced to buy a usage

fee.

 

U can... but it is 299 not 80 dollars. 299 version is permanent.

 

See u

*Fuchur*

[strato]

Why can't we just buy a new serial number for a new version if we think it has new features one needs?

 

We can.

 

I know I do exactly that every year.

No You don't, because you didn't have a choice to buy a feature or an upgrade that You may need or want, you were forced to buy a usage

fee.

 

U can... but it is 299 not 80 dollars. 299 version is permanent.

 

See u

*Fuchur*

Permanent on the current Hard drive plus Operating System, how permanent is that?

[Fuchur]

Why can't we just buy a new serial number for a new version if we think it has new features one needs?

 

We can.

 

I know I do exactly that every year.

No You don't, because you didn't have a choice to buy a feature or an upgrade that You may need or want, you were forced to buy a usage

fee.

 

U can... but it is 299 not 80 dollars. 299 version is permanent.

 

See u

*Fuchur*

Permanent on the current Hard drive plus Operating System, how permanent is that?

 

As permanent as it gets with AM in this times. And if u need to move your licence to a new computer jason can help you. We discussed that so many times before. Till now it is the option that can be offered. This means permanent for at least 3-4 years or more. In a computer market that is quite permanent... there are os changes and so on in that timeframe which can make a software unworkable which isnt optimized etc... happend more than once.

 

See u

Fuchur

[Rodney]

No You don't, because you didn't have a choice to buy a feature or an upgrade that You may need or want, you were forced to buy a usage

fee.

 

I'm don't recall ever being forced to buy anything in my life. (Although I was pressured once into buying an expensive camera that I didn't need)

 

I don't know how much you pay for quality software but I happen to think getting A:M for $79 a year to be a great deal.

You have every right to think otherwise and for what it's worth, I'm sorry that doesn't meet your current needs.

As Fuchur suggests there may be other options in the future.

 

A few considerations for purchasing now:

Only a few years ago Netrender cost $500 a year.

A:M use to be $99 a year.

We get that and more for $79 in the current release. (and you are going to want what is coming your way in v17!)

 

I don't know what else to tell you except to say don't purchase what you don't need.

If we want to use A:M that's going to cost us (a least) $79 a year. (less than 100 trips to most vending machines)

Contact Hash Inc directly for volume discounts and special deals.

[strato]

Why can't we just buy a new serial number for a new version if we think it has new features one needs?

 

We can.

 

I know I do exactly that every year.

No You don't, because you didn't have a choice to buy a feature or an upgrade that You may need or want, you were forced to buy a usage

fee.

 

U can... but it is 299 not 80 dollars. 299 version is permanent.

 

See u

*Fuchur*

Permanent on the current Hard drive plus Operating System, how permanent is that?

 

As permanent as it gets with AM in this times. And if u need to move your licence to a new computer jason can help you. We discussed that so many times before. Till now it is the option that can be offered. This means permanent for at least 3-4 years or more. In a computer market that is quite permanent... there are os changes and so on in that timeframe which can make a software unworkable which isnt optimized etc... happend more than once.

 

See u

Fuchur

 

I understand the options, and it is not the price which are at issue, I believe that Hash is traveling towards an insular policy which makes this wonderful software

less accessible to a broader audience. It should concentrate on the strength of its inherent quality as a Character animation Program and if there are more

programming advancements they should be directed towards that field instead of fluid simulations etc. Short of writing a new renderer there are a lot of things

which could be enhanced as a Character Animation Program while it is way ahead of the rest of the pack. For example including the MDD plug-in which was

previously available commercially from Watanabe made Version 16 a viable Animator for every back end render software available, free or not. There are great

things in Hash which other programs are trying to catch up to over the years but haven't. However I feel that the licensing schemes are exhibiting a strange paranoia

diametrically opposed to the forward and advancing qualities of the software. I don't want it to change the licensing scheme for my own purpose since I am on V12

anyway, and wouldn't care, but I do. After working in a Software for Years on End You own it as much as it owns You and it is a relationship not taking lightly. Much

time of a creative life has been spend with this tool and I believe a certain responsibility remains to the creator of this tool to make it available. Coming back to the

original point: I go it-get used to it-subscribe!

[strato]

No You don't, because you didn't have a choice to buy a feature or an upgrade that You may need or want, you were forced to buy a usage

fee.

 

I'm don't recall ever being forced to buy anything in my life. (Although I was pressured once into buying an expensive camera that I didn't need)

 

I don't know how much you pay for quality software but I happen to think getting A:M for $79 a year to be a great deal.

You have every right to think otherwise and for what it's worth, I'm sorry that doesn't meet your current needs.

As Fuchur suggests there may be other options in the future.

 

A few considerations for purchasing now:

Only a few years ago Netrender cost $500 a year.

A:M use to be $99 a year.

We get that and more for $79 in the current release. (and you are going to want what is coming your way in v17!)

 

I don't know what else to tell you except to say don't purchase what you don't need.

If we want to use A:M that's going to cost us (a least) $79 a year. (less than 100 trips to most vending machines)

Contact Hash Inc directly for volume discounts and special deals.

 

It has absolute nothing to do about the pricing of the software, which is actually too low, but about accessibility. And it sure is not about me

trying to buy it. The point I am trying to make is that maybe the subscription model is not such a great idea if the software additions are not what You

are looking for. For example I don't see any reason for fluid simulation, there are more advanced free programs that do it at a fraction of price and rendering

time. I completely resigned to the fact that Hash is a subscription outfit now, with Your blessing of course, but all I can say that it sucks and that I have a handful

of progressive softwares like MOI and SILO which are in the the same price class and are very accessible. Like I mentioned in a reply to Fuchur, me like all of us

love the software, but many developments may not go where its strength lie, and what will kill this software is myopic marketing and protectionist attitudes in this

forum. I have looked into a few Softwares (Maya, Softimage, C4D, Lightwave, Blender) when Hash crashed, but it is still my all time favored. Coming back to the

subject, for 300 bucks Hash should just give You a license number like C4d, ADOBE, SILO, MIO, and others.

[Rodney]

I'm certainly not trying to convince you of anything you aren't interested in.

You've stated your case. Point taken. Accepted. Absorbed. Taken into Consideration. Appreciated.

I suppose you could always pretend to upgrade to v13 and just not use any of the features added after that release.

 

If I seem a bit direct it's not because I don't agree with you entirely, it's just because I'm not in the habit of encouraging people to buy things they don't want to buy. Hash Inc has made an offer and now it's up to us to decide. I've made my decision and am satisfied. At the end of 2012 I'll look at what is being offered then and decide again.

 

You do bring up an interesting premise with the whole idea of users not wanting particular features and I'm curious about how that might translate into the final product. I could see some companies allowing a pieces and parts approach, "Okay, so... that'll be $5.99 for the Timeline and $59 for the Modeler. You say you don't want the Fluids so we won't charge you that $8.99. Did you say you wanted Netrender with that? We've got a discount going on that right now for $33.45. If you are cost conscious you can add your own renderer but the core renderer with API is currently running $39.95. The Materials generator is $1.99 and the Compositor $5. The plugin pack is 2 for $10 mix and match. Documentation $30. Look, if you don't tell anybody else and you subscribe for one year we'll let you have the whole shebang for $99.99.

 

If you recall 25 years ago that was exactly how the precursor to A:M was sold... in separate modules. And all of it together costed a lot more than $79.

[Fuchur]

We have discussed that over and over again. It is a technical, rights and a constant-cash-flow-problem which prevents Hash from other licencing-possibilties.

 

1.) When people buy the software constantly, Hash has a constant cash-flow which helps to stay alive because you dont have to hope that in future someone will find your additions nice enough to buy it and you will loose all your money if they dont buy it (it costs money to create new versions which has to be payed in advance) and if the new version is not bought enough, the whole software company will die, including the support, the developement, the forum and so on). Many software companies have gone bankrup, because people didn't need the newest additions and like that didnt buy the new software but used the old versions of it, which meant no cash for the developers and liabilities to their employees and inverstors. At least the employees worked for over a year for them and had to be payed.

 

2.) The software company which provided a simple and well suited cd-dongle has gone bankrup... (possible because of 1.) ). The old possibilities (which many loved and I can see why... I liked that too) are gone now.

 

Maybe in future there will be other possibilities, but till now there are none Jason, Steffen, Heather and others found to be functional. Yes yes, there are other software licencing-methods and other companies do that too, but it has to be technically suitable for the software (from a programmer point of view), has to be in a price range which doesn't increase the price of A:M to 200% and it has to be easy enough to implent.

"But why cant we get just 25 different licence-methods for everybodies' needs?" Because it is troublesome to implement and takes much time to do it... which will be lost for other developments, which will lead to 1.).

 

Additional the licence-software companies have to offer their licencing-products in the right amounts too... if they only sell it to customers who buy at least 500.000 CDs a season, Hash can't work with this system. And there are even more problems like rights-management (copy right of the software, etc.)

All in all it is quite difficult to do.

 

I know that that is frustrating and not very helpful, but it should be a reason for you, even so it is not a real excuse.

 

In near future you will be able to buy additional rendernodes for A:M for a very reasonable price (see software details-section on the website) and there are other plans to be offered too.

 

See you

*Fuchur*

[Rodney]

That was a good read Fuchur. Well said.

 

I don't have high hopes that people who read it will suddenly say "Aha, now I get it." and then run off to happily subscribe... but one never knows... they might!

[John Bigboote]

I'll built this in for V17 , 14 days enough to trigger the warning , or more or less days ?

This warning will be displayed at each A:M start .

 

 

Whoa- in the strange turn this thread took, I missed Yoda's proclaimation... YES! 14 day warning is wonderful! Thank-You! Maybe the warning could give a link with the simple instructions on how to 're-up' your sub once you have paid and gotten your new 16digit registration code- every year I forget and end-up reinstalling and freeking out.

[Xtaz]

In near future you will be able to buy additional rendernodes for A:M for a very reasonable price (see software details-section on the forum)

Hi Fuchur .... I look for this information but I can't found it .. can you guide me ?

[Fuchur]

In near future you will be able to buy additional rendernodes for A:M for a very reasonable price (see software details-section on the forum)

Hi Fuchur .... I look for this information but I can't found it .. can you guide me ?

 

Sorry, it is not in the forum but on the website itself:

Software Details

Go to "How much is it?" and have a look at the right.

 

See you

*Fuchur*

[steve392]

While your on this can someone tell me just what a rendernode is,I keep seing it mentioned

[Fuchur]

While your on this can someone tell me just what a rendernode is,I keep seing it mentioned

 

Netrenderer allows you to render with rendernodes. One rendernode is one core which can be used to render one frame more at the same time (if you have enough cores or computers available).

 

That means: If you buy 50 rendernodes and you have 54 cores (for example 9 x sixcore-computers) you can let them render at once. Like that you can render 54 frames in the same time as you would have to wait for 1 frame to be rendered.. At the moment there is no way to buy more rendernodes and you are stuck with 4 rendernodes at one time.

 

And if you buy for example 50 rendernodes it is only 1 dollar each, which is really not much.

 

See you

*Fuchur*