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A:M Forum Rules
GENERAL FORUM GUIDELINES
The A:M Forum is for technical support and the sharing of tips and ideas between users/prospective users of Hash software. It is moderated constantly by technical support representatives.
DO'S!
-Ask questions about the software.
-Assist other users... everyone was new at this once.
-Inform people of your version/platform when asking for help.
-Share resources; tutorials, models, textures, tips and techniques (link to useful websites).
-Post links to your work, or where your art is being used online (on websites, in games, toons', etc.)
-Search the A:M Forum and FAQ. The question you are about to ask may have already been answered.
-Organize and inform others about user groups, IRC chats, image and animation contests, job opportunities, etc.
-Discuss what you are working on and let everyone know about magazine reviews and articles that relate to your projects.
DON'TS!
-Do Not be rude or disrespectful or mean to other forum members in any way. Personal attacks will be removed.
-Do Not post bug/crash reports to the list (send bug/crash reports to http://www.hash.com/reports.
-Do Not complain about forum content. Complaints or suggestions can be sent directly to hash@hash.com
-Do Not reprimand other forum members for violating forum rules, that's the moderators job, which (unless you are a moderator) you are not.
-No complaining or whining on the forum or distribution of misinformation.
-No flames of any kind.
-No Off Topic posts. (Posts in the Off Topics section should be related to A:M in some form or fashion or benefit the A:M community as a whole).
-No soliciting of any kind without prior approval.
-No threads or comparisons related to other 3D Applications.
-No "Wish list" or feature requests, they should be sent to www.hash.com/reports for categorizing and prioritization (User requests define the future development of the software).
-No "me too!" posts
-No discussion of Hash Internal Affairs (finances, advertising, PR.)
-No posting of private email to the forum unless permission of the author is granted. (Private correspondence should remain private)
-No very general questions like: "how do I make a good 3D model" make your questions as complete and concise as possible.
If you have questions as to whether it's appropriate, send it to: support@hash.com, We'll be happy to let you know whether it is, or is not appropriate.
User Led Forum Considerations
Firstly and foremostly, please remember this is Martin Hash's forum and that it is every A:M User's primary resource for information about A:M. In order to remain relevant we need everyone's continuing support and interest.
Secondly, understand there is a distinction between A:M (the program) and the A:M forum. There are some topics and issues that are outside the scope of this forum and most can be deduced by reading through the forum guidelines. These include such things as Hash Inc internal policies, business practices, trade secrets, and specific plans for the future not yet publicly released. Each of these would be fascinating topics of their own but are better reserved for private communications with a representative of Hash Inc.
Related to the second, is purchasing, customer service and other areas outside the purview of the common user who may have no interest in such things; subjects relating to money exchanging hands are beyond the scope of the A:M Forum and often can lead to conflicts of interest between users and/or Hash Inc. (If Hash Inc cuts you a deal on volume purchasing it's really no one else's business). Likewise, individual complaints about a product or service are best remedied by going direct with Hash Inc representatives empowered to make decisions. Please allow them them the time necessary to resolve your specific issue and consider the cost of customized solutions.
This last area is likely the source of much confusion because many see the A:M Forum as the official outlet for Hash Inc... and it is. But the forum is not designed for conducting business and private matters best resolved by going to Hash Inc directly. Similarly, bug reports are best resolved by entering them directly into the A:M Reporting system.
Many problems can be easily addressed at the user level just by asking fellow users in the forum. If someone at Hash Inc suggests the forum as a source, it is very likely a problem can be easily resolved. For tougher issues there is even more reason to take the issue directly to the source... you don't want the issue discussed... you want it resolved quickly.
Finally, remember that we want to pass this forum on to future moderators and generations of A:M Users in the absolute best condition possible. A:M is just that good a program and is worthy of our consideration.
Thanks for making the A:M Forum a great community.
4,157 topics in this forum
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- 36 replies
- 7.9k views
New Users Home --- The Art of Animation:Master--- A:M Films --- Useful Searches Forum Search Technical Manual Search for Tutorials on the A.R.M. Just change the last word after = in the URL and you can find other useful resources Example#2: Search for "Rigging" on the A.R.M. Search for an Author on the A.R.M.: Colin Freeman Character Tutorials and More William Sutton UV Editor and More Jeff Cantin Basic Splinemanship, Font/AI Wizards and More Google Rules! A search for "Animation:Master materials" at www.google.com HASH INC Support and Services Always maintain the most current release of your subcription to Animation Master. …
Last reply by Rodney, -
- 89 replies
- 7k views
Note: Some of these are old posts... please post at the bottom. I was just noticing the front page ticker. It states: That is simply awesome! There are a lot of that 3,000 though that I have yet to meet and greet. So, if you are new to Animation:Master or discovering the A:M Forum for the first time... WELCOME! It's good to have you here!
Last reply by Rodney, -
- 15 replies
- 2k views
No. I didn't lose an important file. No. I didn't corrupt a model I had been spending days to create. No. I didn't save over the top and overwrite my beautiful project. Well. Not recently at least. It just occurred to me that it had been a long time since a warning was put out and I hope that by spreading the word we can save people the trouble of learning the hard way. I'm not sure that I've ever emphasized backing up to new users. TIme to do something about that. If anyone would care to elaborate on their backup methods I'm sure others would be greatful for your time. It might even save them a scream or two.
Last reply by Rodney, -
- 14 replies
- 1.7k views
We are embarking on a project here in the New Users Forum to identify, resource, fully illustrate and thoroughly reveal areas of Animation:Master that users of Animation:Master want to see fully explained. The perspective we are seeking is that of the New User. From opening the box on the first day to adding detail to your animated film successful we want to document it all. This is not a new idea and there are many who have contributed to the wealth of knowledge already available. We are greatful for those that have worked so hard to help everyone understand the power and ease of animating with A:M. We hope you'll join in and help with this project. Shortly …
Last reply by Hutch, -
- 2 replies
- 693 views
If you haven't looked at the Online HTML Technical Reference you should check it out. http://www.hash.com/htmlHelp/v11.1/Technical_Reference.htm It's amazing what information you can find there.
Last reply by hypnomike, -
- 17 replies
- 2.6k views
Okay folks. In keeping with the tradition of follow up questions to #hash3d lectures we are going to open the floor for questions. Here's your chance to query Martin Hash on A:M related topics. The rules are a little different with this follow up. Let me explain why. Since we are all sitting in what might be considered Martin's living room chatting with the creator of Animation:Master we need to remember that forum rules still apply and the same courtesy given to other lecturers should be extended to Martin too. If your question disappears... don't take offense... reconsider what you asked and consider a different question. While it may not be expedient…
Last reply by entity, -
- 14 replies
- 1.6k views
This discussion is designed to serve two purposes. First, to highlight some excellent resources, and second to point everyone to related 'breathing spaces'. Breathing Space is the term I use for when you have been working at a project for a long time without taking a good break. Ideally, that breathing space should be as far as possible from the task that you are trying to take a break away from. However, it isn't so far away that you stop working on the project. If you wander too far away... that's a vacation! For more than a few people that means the end of the show. Move just far enough away to get a refreshed perspective on the task at hand. Take a…
Last reply by Rodney,