activation on a newer computer

[Madfox]

Hey AnimationMaster..,

I bought a new computer and thought: let I install my AM.V16 on it. So said so done, but when I want to activate it, it says the account is already used. And that is logical, as it was used on the older computer.

How do I solve this case?

🤔

[robcat2075]

Start here...

https://www.hash.com/faq/index.php?action=artikel&cat=13&id=17&artlang=en

[Madfox]

Well.., it isn't that simpel as it seems.

First     :I can't download the "get_host_id_win.zip" as it is identified as not save.

Second: the email I received indicates "you are not awaiting validation for a lost password request".

I didn't lost my password. 

I wonder what to do now.

 

 

[robcat2075]

56 minutes ago, Madfox said:

 

First     :I can't download the "get_host_id_win.zip" as it is identified as not save.

 

I was able to download it.

get_host_id_win.zip

 

Quote

Second: the email I received indicates "you are not awaiting validation for a lost password request".

If the first step didn't work, how could you have done the email step?

[Madfox]

My computer has win10pro, the :"get-host-win_id.zip" is reported as unsafe. I did download the prog and returned the "your_host_id.txt" by email.

The second email I received is probably the return of my first attempt  to activate it with the cd seriall code.

[robcat2075]

12 hours ago, Madfox said:

My computer has win10pro, the :"get-host-win_id.zip" is reported as unsafe. I did download the prog and returned the "your_host_id.txt" by email.

I scanned it with Microsoft Windows Defender and Malwarebytes and they both were fine with it.

I don't know more.

[Wildsided]

It's not unsafe it's 'unknown'. Windows Smart screen flags anything that's not in its database or that's rarely used/seen as potentially unsafe.

[Madfox]

Thanks Robcat and wildsided. I'm not familiar yet with windows10.

Waiting to get confirmation of my "your_host_id.txt".

[Fuchur]

That is normal for any batch-file. W10 will just tell you: We do not know that file.
I wrote that batch file and it just outputs the information form rlmhostid.exe to a txt file. It really does not do anything more.

Best regards
*Fuchur*

[Madfox]

I have sended my "your_host_id.txt".

Does it take long to receive my confirment?

😊

[robcat2075]

4 minutes ago, Madfox said:

I have sended my "your_host_id.txt".

Does it take long to receive my confirment?

😊

A human will have to catch up with it.

Let's alert @Jason Simonds that you are calling.

[Madfox]

Well, let me wish all Animation Master users a happy new year!

And wish the electrip sheep users a good night computer.

(I hope Jason will stop counting them).😴

[Jason Simonds]

I got your PM I just got off work another long day, If you PM me your_host_id.txt I can get this tomorrow at work. I'm going to get on top of email this weekend. Some stress has been lifted giving me more time for Hash, Inc. things

[Madfox]

Not sure what to do now.

I sended the "your_host_id.txt" with serial number to support@hash.com with my serial numb. It must be out there somewhere, as it the second one I sended from 22 december. As I did on "@jason Simonds".

I will try again.