Walter Baker

Well Rob, I finally did get logged in , found my activation key for my version 19. (there were 2 different ones) when I try to use them I get this image, so try the other one get the same thing. So think Im going to give up unless you know something I'm missing. What ya think , I might just go ahead and buy a subscription

Ok trying to get serial numbers or activation codes wants me to sign in but says info is wrong so can someone please explain how I can get what I need to activate my AM Sincerly Walter Baker (Wally)

Some how something assigned all the 'hxt' files to another app. It was just lucky I checked on that. Thanks so much for all the help you guys gave.

Solution: Ok to everyone that helped with this problem. I got it fixed. I opened my MacKeeper/Default Apps/searched 'hxt'/ assigned AM to default app to open....BINGO! Checked it in every version ALL WORKING. So thank you to all of you for the help.

Ok , I just sent them up. 03/17/19 4:02PM

Well have the files switched to correct format but still no change

Mark, I don't get option to "open with" Rob, yes more folders, then a .exe file which is for Windows extension, not Mac,,,,

Ken, I have no idea if Macs do I have never noticed it but will investigate it.

Well Rob I tried that created a new folder some place other than ver.19 folder, deleted old one picked new one...nope didn't work So then I tried picking the folder from other versions....nope didn't work Now thinking about the whole folder thing, If my memory is right in the HXT folder used to be just files like xxxxxx.hxt yyyyy.hxt zzzzzzz.hxt But now everything is in folders. Is that correct or am I just nuts.

I have (In all this process) deleted it out and Re-picked it just to see if I would change any thing, it didn't...

Ok Rob I think I did it, ver. 19, 18, 16 in that order left to right.

No sure haven't Mark, just AM. I'll try Rob.

They do appear Rob but limited.

Well have Now run full maintenance, repair and defrag on whole system, no luck....

Yes I did Rob, I will check into that Ken.... Thanks everyone for the help.....

Well an UPDATE.... I removed ver.19 Purchased a 1 year subscription of ver.19 , dowloaded and installed. (assuming a complete new install would fix problem) Entered NEW activation code....opened up a model.... SAME PROBLEM...No Plugins, or Export...So guess I quit trying.....

How do I report a Bug?

Hi Mark, I am running High Sierra 10.13.6 The thing about this mystery is that up until Last week It was working fine. I had Export because I had exported my model to try in Blender, worked fine...I had the Plugins because I used them to 'Split/Patch' on the model several times. All in ver.18.... (I had at that time ver.16,18,19....) So through many efforts to find the problem I tried the Re-install so took them out and installed them again....no help. Still NO Plugins or Export.....huh a mystery....

Hi Fuchur, Thanks for the response, no go there either. I even went into the system and checked the folder it was locked so I unlocked it then reselected it in AM did not work. I just don't understand how I am working along then want to EXPORT it and that option is no longer there, thats when I noticed the Plugins were gone also. Thanks for the help....maybe one day it will stop having a fit and start working again...

I currently have ver. 16, 17, 18 on my main drive and ver.19 on a different drive, All the same. No Plugins, wizards and no Export.....

Nope that didn't work, but thanks Rob

Folks my eyes are getting crossed. For some strange reason which escapes me I have now lost my wizards. If i right click in window the menu that comes up has lost EXPORT and WIZARDS. Where did they go? How do I get them back? Sure could use some help here 'ole wise ones'

Thanks Rob think I got it, appreciate the help....

Me again Guys, had some problems and now needing to reinstall. Where can I find version 18 for a Mac?

Nice Looks good...