Jason Simonds

I'm sorry you did not get the email i sent, It looks like your order was shipped i will look up the tracking number when i get back home tonight. I can not do that from my phone sorry! once again, I'm sorry you did not get my reply. Thank you, Jason Simonds Hash, Inc.

That is cool!!

I replied to your email about this. I will answer it here also. There is no need to enter your new serial number your old one is tied to your original version. That is why is still comes up in the new install. In most cases we give out a new number for people updating at show in case they have lost their old number that way they are not out the usage of the software till we recover their old serial number.

If you are running the subscription version you can update to v15.0f here for free. http://www.hash.com/2007web/updates.htm

Hash, Inc has a face book page. at this time i'm just trying to see if it's worth our time to work at this and then we may bring back our myspace and get a twitter account. So if you have a face book you should add us: Hash Inc on Facebook or http://www.facebook.com/pages/Vancouver-WA...nc/211213795693 Keep up to date with all the latest information on Animation:Master.

Check this: http://www.hash.com/2007web/fontwiz.htm

Welcome back, and welcome everyone that has joined. I'm going to try to make more time to hit up the forums so i will see more of you online! Oh and any forums admin's at my level or above feel free to edit any of my posts for spelling and grammar at any time to keep me looking smart!

For Libary set up go to. http://www.hash.com/lib Did you close your project with the Choreography you were working in closed? In your project workspace Open the choreographies folder and see if there are any choreographies listed there, double click on the one you were working on and it will open. If there are none listed just double click on the Choreographies folder and that will start a new one for you. If you have anymore questions please email support@hash.com

Try copying the .mov file to your hard drive, Some times your DVD drive may not have the Cache or Speed to load the .mov off the DVD.

Try this, Go to: http://hash.com/lib/ And copy the a Data folder off you CD to your hard drive. I'm not sure what year the CD you have is, but the data size of the 'Data' Folder should be over 400mb If not here is a copy of the 2007 Data folder ftp://ftp.hash.com/pub/misc/HASH2007Data.zip But this data is not 100% tested in older versions of the software. You can use the version that you got on EBay to update to the latest version of the software for 99.00. at http://hash.com/store That way you know that everything with the software and data is working.

Here is a link to the last 3 upgrade letters. http://hash.com/am2007/ http://hash.com/am2006/ http://hash.com/am2005/ I hope this helps.

The problem is usually video driver or video ram. 1) Update your video card drives off there website. You may also try running in Dx3d if in openGl or vise-verse 2) Close all windows but the one you are importing the rotoscope into. If it is still white/blank when you do that try making the window really small and import the image then re-size the window