Jason Simonds

It looks like it was about this time last year I had to post this. I guess this is just a really busy time for my company and for me. I am behind on support mail, I'm behind on replying to both forums and Facebook messages. I have scheduled time Saturday to get on top of this. I'm on call for work but this is definitely a priority for me. I posting this while at work right now this has been on my mind but every time I think I'm going to have time to get to email support and all that something comes up.

Installers: Windows: Windows 32Bit Windows 64Bit SDK: v19.5 SDK Change Log: Fixed 0007218: Gradient Materials not rendered with gradient Fixed 0007244: Bone positions corrupted on save and reload Changed: minidump files may have be greater, in this case please zip the dmp file before attaching to the bug report (command "zip -j9 dmp.zip *.dmp"shrinks the file up to 90%) Fixed 0007243: saving a project with relationships can corrupt projectfile Fixed 0007242: external modified decals not reloaded before final render Fixed 0007240: Constraints lost on close of Relationshipwindow close Fixed 0007238: PNG plugin bugs Fixed 0007237: Constrain cp motions during modelling rotations not working Fixed 0007234: Freeze after cancel load of missing asset Fixed 0007236: Freeze on missing asset Aslo bug 0007241 Fixed 0007232: Hair properties include several Toon Bias selections Fixed 0007235: Combiner not combining Updated For Security Reasons: External Libraries libpng bump to version 1.6.41 zlib bump to version 1.3 ziparchive bump to version 4.6.9 openexr bump to version 3.2 imath bump to version 3.2 jpeglib bump to version 0.9f

Hello, I'm sorry this took so long to get back to you. I have been over worked at my real job and working on my continuing education hours. I fixed the stores email.

What country?

Installers: Windows: Windows 32Bit Windows 64Bit SDK: v19.0 SDK UpDate Change Log: 0007231: [Materials] Some Enhance plugins not working 0007219: [Particle Systems] Particle Baking and parameter keyframes los on reload of PRJ 0007206: [Particle Systems] Particle parameter keyframes ignored after PRJ save and reload lost on 0007228: [Interface] PWS activity causes crash 0007230: [Materials] Crash and Freezes while making Materials 0007229: [Materials] Creating a material causes program to lock up 0007212: [_Other] Freeze on cancel of missing asset. 0007223: [Dynamics] on Spring Mass causes crash 0007226: [Bones/Rigging] Attached constraints not deleted, if a bone is deleted 0007227: [_Other] Crash on delete of Prop

I think you have to have advanced checked to see more

Hello All, For the past few weeks my work has had major projects and we are short staffed. I have been working almost everyday and have not been able to get to email, support, or the forums. I'm no call Monday but only paper work is planned for me for that day. I'm going to get back on top of Hash, Inc stuff on that day too. I'm sorry to anyone I have not email pr pm'd back that has support questions but I'm working 12 hours a day at my job and really have just been dead tired and every time I think I'm going to have time something new comes up.

@johnl3dI tested the download again it worked? what happens when you download?

PM me your email address and I will look into this

Installers: Windows: Windows 32Bit Windows 64Bit SDK: v19.0 SDK UpDate 0007210: [Net Render] NetRender Crashes during startup (sgross) 0007216: [Interface] Clicking outside of Chor locks out Manipulators (sgross) 0007222: [Bones/Rigging] Deleting bone causes crash (sgross) 0007225: [_Other] Crash on v19 model load (sgross) 0007217: [_Other] Crash on load of old model (sgross) 0007214: [Interface] Accent color of Windows does not change window color of tiled windows in A:M (sgross) 0007213: [Particle Systems] Hair width over length is somehow repeated several times (sgross) 0007208: [Hair] Crash on reset of Hair Parameter (sgross) 0007137: [Dynamics] Dynamic Constraints broken (sgross) 0007203: [Net Render] NetRender nodes close with format error (sgross) 0007200: [Interface] NetRender interface spelling correction (sgross) 0007194: [Net Render] Actions render incorrectly in NetRender (sgross) 0007196: [Modeling] Crash on Copy of Groups (sgross) 0007195: [_Other] Crash after edit of Expression (sgross) 0007189: [Bones/Rigging] Crash on delete of multiple bones (sgross) 0007186: [Bones/Rigging] Path Constraint target list crash (sgross) 0007185: [Bones/Rigging] Bone name trouble (sgross) 0007184: [Bones/Rigging] Crash on Bone Drag (sgross) 0007162: [Rendering] Surface transparency causing Hair transparency (sgross) 0007188: [Sounds] Playing any audio in A:M sets system volume to zero (sgross) 0007175: [Plugins] Mirror Constraints not working? (sgross) 0007180: [_Other] Crash during Backup? (sgross) 0007181: [_Other] Crash on Revert (sgross) 0007179: [_Other] Crash while renaming Pose (sgross) 0007177: [Decaling] Crash while examining decals (sgross) 0007178: [_Other] Crash on PRJ close (sgross) 0007176: [Modeling] CopyFlipAttach adds unnecessary dot suffix to new names (sgross) 0007174: [_Other] Crash loading PRJ (sgross) 0007173: [Realtime] OpenGL3 Hair with textures drawn not correct (sgross) 0007172: [General] False rounding for float/double values (sgross) 0007171: [Realtime] OpenGL crash, if a scaled copy for the realtime texture needed (MipMap) (sgross) 0007166: [Sounds] Sound stops before end of play (sgross) 0007157: [Rendering] SSAO not working (sgross) 0007165: [Composite/Post Effects] Feature: allow Blur greater than 15 (sgross) 0007160: [Realtime] Fluid particle false shaded render after load (sgross) 0007159: [Rendering] Crash on render (sgross) 0007129: [_Other] v18 D Box PRJ no longer works (sgross) 0007155: [Rendering] Fluid Particles render as Camera Background color only (sgross) 0007154: [Particle Systems] Blobbies don't die, don't resize (sgross) 0007152: [Particle Systems] Can't Bake Blobbies? (sgross) 0007153: [_Other] Default Resolution in Camera settings: Change from VGA to HDTV - 720p... (sgross) 0007146: [Lighting] Use Front Realtime Light reverts to OFF after onscreen render (sgross) 0007142: [_Other] Reverting property in Chor doesn't * project (sgross) 0007147: [Materials] PRJ saves forces unwanted keys in Material instances (sgross) 0007148: [Rendering] Custom Frame list renders only first frame multiple times (sgross) 0007143: [Plugins] Simcloth doesn't simulate (sgross) 0007145: [Net Render] NetRender Memory Allocation Error (sgross) 0007144: [Images/Animations/Rotoscopes] EXR missing from allowed image import types (sgross) 0007139: [Rendering] Shaded/Wire Renders don't show "Show Grid" or Rotoscopes (sgross) 0007138: [Rendering] renders use CPU SSAO instead of GPU SSAO (sgross) 0007140: [Animation] Euler/Vector/Quat default selection not retained (sgross) 0007134: [Net Render] NetRender nodes get stuck on "Loading Frame" (sgross) 0007121: [Materials] Increase the viewport size of a material? (sgross) 0007151: [Particle Systems] Crash on change of Attribute to Combiner (sgross)

PM me your info and I will look into this: I will need Animation Master version, Operating system and your license number if you know it.

I just updated the forums and tested the password reset(was not working before). I think it's because of an out of date google captcha plug in that was not showing an error

@RogerI'm starting to think something is not working, but it's not giving an error. I'm going to look deeper into this over the next few days, but with no errors it's going to be a long road..

They are not the same, it may come in an update but as of now it's not supported

Should we move the forums to Two Factor Authentication? We can support 2 options Authy and/or Google Authenticator I'm not sure it's needed because the data we store is not much and really if someone logs in as you here, the worst they can really do is spam users. But if Yes wins, I will install it.

@robcat2075It should have not showed 'email' as a approved log in, it's from covering the image gallery. Now it should support email log in. @Rogerwe do not store any real data(Back Cards, Addresses or things like that here). I can force a timed password reset, but since we do not store data like that I don't think it's needed. As for people using the same password here as there bank or stores DO NOT DO THAT YOU ARE A BAD PERSON!!!!!!!!! Here is some reading on passwords. I'm in no way saying what password manager you should use as we were using Lastpass and are now moving to a new one. This is a lot of work and a lot of reading.

Hello All, on about 02/07/2023 at 11:59pm pst. The forums log in will change from user name to email. Before you ask 'why are you doing this?, I'm to old for change' haha There is security risks in people being able to use your 'display' name to sign in and the forums is bugging me about is. and before you ask 'If this is a security risk why didn't you change it before?' It was answered in the 'why are you doing this' line because I didn't want to hear 'I'm to old for change' hahaha Thanks for understanding all Jason Simonds

@modernhorse I have updated the 'get hostid' program to include win10. I did not know it was not working. I'm sorry. PM me here the file it makes and I will set everything up.

@GratienI sent you a PM and your serial code it's something to do with paying in other currencies I will look into it. But I may forget as this has only happened one other time in the life of the store. Sorry for the delays getting back to you.

Hello, I just found out that after an Office365 update there is a problem with the forums email. I switched the forums to another email method for now as a patch. But this may mean the forums emails go to spam for a bit as it's using forums.hash.com as the email server not a registered email server. For people in the 'know' I know this is not really what's going on but it's a good way to describe it. I will be working on it tonight, but I have had bad luck with smtp and office365

The server is not down... The store was for a bit but it's fixed now. The short version of the problem. The store uses a different version of the php and I did not know that because of the way this version php loads the version php uses a different configuration file than the standard version and I did not make the needed changes in the correct file sorry.

There was a few users while all the updating was going on, I had to re-add but I think everything is working. Now I need to fix the 'download plug-in'

Hello Everyone, After a major update to the Hash, Inc Store. Users can now look up activation codes and serial numbers again. Sorry this took so long. We use a plug-in for serial numbers that was updated, the developer changed how the data is stored, it took me some time to convert the 'old' data in to the new data type. @robcat2075 if you want to log in to your account and check if it worked since your order was right at the change it's most likely to be effected. But I can not see all orders as they should be displayed. I had to use excel, google docs, and text editors to get the data moved over

There is a problem with the store right now and the serial keys plug-in after the update. I'm working on it now.

I sent you a pm with the info needed to look them up