Douglas Ferrin Posted March 4, 2022 Share Posted March 4, 2022 Hi everyone! Just re-purchased and can't find my serial keys, have clicked the right links, written 3 or 4 times, haven't heard a word in reply and for the first time in 20 years I can't get anyone on the phone (I'm told it's not in service). And I've got a job I need to do pronto. Is there a new tick or has my memory gone to hell? Didn't do anything weird and my computer's bug free. Where are you Randy and Steve? Anyone? Thanks much all! Doug Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted March 4, 2022 Hash Fellow Share Posted March 4, 2022 Hi Doug, Your key SHOULD have been sent to you in an email. Check all those. Don't throw those away. Also, You can log into your Hash Store account and choose "My Serial Keys" to see your purchased keys. Try that. @DouglasFerrin Quote Link to comment Share on other sites More sharing options...
Jason Simonds Posted March 4, 2022 Share Posted March 4, 2022 I sent you a pm with the info needed to look them up Quote Link to comment Share on other sites More sharing options...
Douglas Ferrin Posted March 4, 2022 Author Share Posted March 4, 2022 ROB - Thanks so much for the reply! Key was in fact not sent, email links do not work and I can't access the appropriate page from my account. Jason just wrote me, and I hope we can get it sorted out. I have no idea what the problem might be on their part, nor on mine for that matter - frustrating, this being day 3 now. Thanks again, and normally I think your post would have been a life-saver. Quote Link to comment Share on other sites More sharing options...
Fuchur Posted March 5, 2022 Share Posted March 5, 2022 Here is a tutorial where you should find your serial key: https://www.hash.com/renew-subscription-44-en I am not sure if it is there for you or there might be a bug happening for you here, but in general you can find it there. Best regards *Fuchur* Quote Link to comment Share on other sites More sharing options...
Jason Simonds Posted March 5, 2022 Share Posted March 5, 2022 There is a problem with the store right now and the serial keys plug-in after the update. I'm working on it now. 1 Quote Link to comment Share on other sites More sharing options...
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