RML3 error

[johnl3d]

Getting  RML3 error   contact  support hash by email  

downloaded latest version  and get the error message when I try to use it   ...I gives me a serial number with download but no way of entering ???

 

 

 

[robcat2075]

Can you use the Windows "Snipping tool" to capture a shot of the message?

[Fuchur]

Do you still have a master0.lic file in your installation? If so, please rename it to master1.old and try to start A:M again.

Best regards
*Fuchur*

[Jason Simonds]

On 12/23/2019 at 10:08 AM, johnl3d said:

Getting  RML3 error   contact  support hash by email  

downloaded latest version  and get the error message when I try to use it   ...I gives me a serial number with download but no way of entering ???

 

 

 

RLM -3 error is license expired error. @Fuchur is right delete or rename your master0.lic to something like master.old or just delete it. On your next software start it will ask for your code.

[johnl3d]

Thanks but since it works fine  now  I'm happy  

[robcat2075]

Hi John

First, we can know what Windows you have by checking your "System" Control panel. in Windows 7 it looks like this...

 

If you have 64-bit windows, your C : drive will have two folders for programs... "Program Files" for 64-bit programs and "Program Files (x86)" for 32-bit programs.

You can have both 32-bit and 64-bit A:M installed since they live in separate folders.

If you have previously run the 64-bit installer there will be a "Hash Inc" folder inside your "Program Files" and a folder inside that for "V19.0"

 

Get your license key in hand, delete the master0.lic file inside that folder, then run Master_64.exe in that folder to run A:M and enter the key anew.

 

Try that, John!