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Hash, Inc. - Animation:Master

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Posted

Ive just installed AM on my Mac Pro and my MacBook Pro. Yes I bought two licenses. On both systems I am running the latest 0S. When I launch AM I cant select anything on the left side of the software. If there are any icons on the left I cant select them such as open and save and I also cant select any primitives. Also, I cant select anything on the left side of the viewport unless I move it over to the middle or right of the computer screen. Has anybody else experienced this? Its happening on both computers.

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Posted

I'm sure one of the more techie guys here will jump in soon, but have you tried installing one of the older versions of A:M onto either machine (just copy your master.lic file into install directory and it'll activate it) to see if the problem persists in the older version?

  • Hash Fellow
Posted

That is an odd-sounding problem.

And it is exactly the same problem on both computers?

 

Just to try... do Help>reset settings and restart A:M

Posted

Does your Macbook use Intel video?

My laptop has Intel video, though I can access everything fine, when I try to move or dock menus their outline is not inline where they should be.

Though Intel is getting much much better their older gpu's had always had quirks in some program.

Posted

Jax, if you're still having this problem, I'm guessing it might have to do with the newer MacOS.

 

I'm still using Sierra (10.12) which seems to work okay with everything in A:M. You might try reorganizing your control palettes in A:M.

 

There's a well-known issue with A:M interacting with the Finder. When opening a file or doing a Save As, it's best to switch over to a different app first and then back to A:M. Clicking off of the Finder window can put you in a situation where you have no choice but to Force Quit A:M.

 

I haven't encountered your exact problem, but I have had instances where trying to click on something in the PWS clicks through to the desktop. It's not something I've been able to replicate.

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