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detbear

Error trying to download

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Hi,

 

I was trying to renew. Never had problems in the past. My virus protection went off two separate attempts.

 

Here are the error messages.

 

error with subscription download.jpg

 

 

I can't get up and running...How do you get past this? Is there really a bug in it?

 

Thanks

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I am just guessing here but this is what I would try:

First redownload the file and try again and if that does not work, shut down Norton, install and restart your computer (to restart Norton again).

Best regards

*Fuchur*

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Just to try it I re-downloaded the 64-bit installer and ran Microsoft Security Essentials and Malwarebytes on it and didn't get warnings.

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AntiVir doesnt have a problem with that neither... it is Norton. They are often creating trouble like that with there suit, since they use a whitelist for a lot of things and if they do not know something, it is automatically bad.

 

Best regards

*Fuchur*

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