detbear Posted May 10, 2018 Share Posted May 10, 2018 Hi, I was trying to renew. Never had problems in the past. My virus protection went off two separate attempts. Here are the error messages. I can't get up and running...How do you get past this? Is there really a bug in it? Thanks Quote Link to comment Share on other sites More sharing options...
Fuchur Posted May 10, 2018 Share Posted May 10, 2018 I am just guessing here but this is what I would try: First redownload the file and try again and if that does not work, shut down Norton, install and restart your computer (to restart Norton again). Best regards *Fuchur* Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted May 10, 2018 Hash Fellow Share Posted May 10, 2018 Just to try it I re-downloaded the 64-bit installer and ran Microsoft Security Essentials and Malwarebytes on it and didn't get warnings. Quote Link to comment Share on other sites More sharing options...
Fuchur Posted May 10, 2018 Share Posted May 10, 2018 AntiVir doesnt have a problem with that neither... it is Norton. They are often creating trouble like that with there suit, since they use a whitelist for a lot of things and if they do not know something, it is automatically bad. Best regards *Fuchur* Quote Link to comment Share on other sites More sharing options...
Admin Rodney Posted May 10, 2018 Admin Share Posted May 10, 2018 The joys of antivirus software. Quote Link to comment Share on other sites More sharing options...
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