Renewal blues

[rijklau]

Thanks to Rodney, I was able to enjoy A:M once more for a year. My subscription ended a month ago and I hope to get a permanent version. I contacted sales, and after a while ;-) sales contact me and offered to send me an invoice for the upgrade. I gladly accepted the offer and waited for the invoice, and waited, and waited. Send some more emails, no reply. And waited and waited. :-(

 

At this moment as I am typing, no A:M for my projects.

 

Yes, I am ranting.

 

Rijk

[robcat2075]

I don't know about the delay but I'll just say that the subscription plan won't leave you behind on updates.

[rijklau]

I don't know about the delay but I'll just say that the subscription plan won't leave you behind on updates.

 

Well, a month without A:M...

[rijklau]

Okay, still no word from anyone. Thanks again Rodney. Probably wasted your "gift". No more work done with A:M...

[robcat2075]

You did buy the subscription and you don't have an activation code? I'm not clear which you want.

[largento]

Can you purchase it directly from the online store?

 

http://www.hash.com/store/index.php?main_page=product_info&products_id=22

[rijklau]

Can you purchase it directly from the online store?

 

http://www.hash.com/store/index.php?main_page=product_info&products_id=22

 

Customer service offered to send me an upgrade invoice to upgrade my now expired yearly subscription to full non-expire version, around three weeks ago. Never heard from them since.

[Fuchur]

That means, you want to pay by money transfer and didn't hear back from them?

I'll ask Jason about it.

 

Best regards

*Fuchur*

[rijklau]

That means, you want to pay by money transfer and didn't hear back from them?

I'll ask Jason about it.

 

Best regards

*Fuchur*

PayPal invoice actually.