Cannot renew subscription

[bubba]

You won't need to uninstall, just delete the .lic file located in your master folder. It will most likely be named master0.lic

 

 

I followed the instructions - and this is what happens.

 

I think this may be happening because there IS NO master0.lic file - because I deleted it. I checked.

 

I am using version 16.rc1.

 

How long is my code good for?

[bubba]

I was able to solve my own problem by re-loading version 15 and entering my new license number. Then I copied the Master0.lic file to the version 16 folder.

[robcat2075]

Yay. That's using your noggin.

[Jason Simonds]

It sounds like A:M can not write to the folder. If that happens again you can make a blank file also called "master0.lic" then A:M can over write the file since you have the rights to.

[bubba]

As I am very familiar with the permissions issue in OSX, I always make sure that "everyone" has read/write permission to the A:M folder. Everything was working fine with 16rc1 until the 29th when my subscription ran out (which A:M told me.) That was when I followed the posted instructions and deleted the license file. I think that maybe it is because 16 is not a released version yet.

 

I still wonder why you have to write back to the A:M folder and not to the users (or system) preferences file?