John Bigboote Posted June 28, 2010 Posted June 28, 2010 and now A:M won't boot! I know A:M thinks I am trying to scam more time on my sub...but I'm actually NOT---I've a good 7 months left! HERE's what happened... last week I checked the calendar on my PC to see a date in July... I was on the phone so I highlighted a date and after I hung-up I accidentally hit 'APPLY' instead of cancel. Now today I checked my calendar and noticed the date was July 24th- which is wrong... so I realized what I had done and changed it back to todays date, no harm done, right? WRONG! --- when I go to start-up A:M I get a 'SYSTEM CLOCK HAS BEEN SET BACK(-40)' error and A:M will not boot. WHAT CAN I DO? AND::: Let other users beware... this could happen to YOU! Quote
itsjustme Posted June 28, 2010 Posted June 28, 2010 and now A:M won't boot! I know A:M thinks I am trying to scam more time on my sub...but I'm actually NOT---I've a good 7 months left! HERE's what happened... last week I checked the calendar on my PC to see a date in July... I was on the phone so I highlighted a date and after I hung-up I accidentally hit 'APPLY' instead of cancel. Now today I checked my calendar and noticed the date was July 24th- which is wrong... so I realized what I had done and changed it back to todays date, no harm done, right? WRONG! --- when I go to start-up A:M I get a 'SYSTEM CLOCK HAS BEEN SET BACK(-40)' error and A:M will not boot. WHAT CAN I DO? AND::: Let other users beware... this could happen to YOU! I'm not sure it would work, but, deleting the "master.lic" has worked for other problems. Quote
HomeSlice Posted June 28, 2010 Posted June 28, 2010 If David's suggestion doesn't work, email support@hash.com Quote
John Bigboote Posted June 29, 2010 Author Posted June 29, 2010 Yeaaah... good suggestion...did'nt work... emailled support . DANG! This puts my 'oars out of the water'... GOOD THING I'm not on a 'job' now(I am on 2...but they are 2D AfterEffects jobs) I'm trying to get some stuff done for Comic-Con too though... I will inform you of support's solution... Meanwhile, where is my old V13 disc...? Quote
John Bigboote Posted July 2, 2010 Author Posted July 2, 2010 See if THIS helps. OKayyy...I have now gone thru those steps... received a new master0.lic file from support...reinstalled V15.0J+SUB... and am still getting the error which has me locked-out of A:M for a week now. SUPPORT has been prompt and helpful, and I hope will help me get back in the saddle again. lesson learned: MAKE SURE YOUR SYSTEM CLOCK IS SET RIGHT BEFORE YOU BUY THE A:M SUBSCRIPTION... AND THEN NEVER TOUCH IT. Quote
John Bigboote Posted July 6, 2010 Author Posted July 6, 2010 ISSUE RESOLVED: Hash support has taken good care of me, I am once again- one happy spliner! THANKS SUPPORT! Quote
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