Need to transfer license to new notebook

[rusty]

When I first upgraded to V17 I happened to mention to the very nice sales guy that I was getting a new notebook in a week so I was going to wait until it came in. He said 'no, go ahead, put on your current notebook and when the new one comes in we'll just switch it to that'. I KNEW I SHOULD HAVE WAITED. I've followed the instructions, sent them the numbers but, I've trying for days and I cannot get anyone to send me a new activation number and...I'm sick in bed and I need it.

[Fuchur]

When I first upgraded to V17 I happened to mention to the very nice sales guy that I was getting a new notebook in a week so I was going to wait until it came in. He said 'no, go ahead, put on your current notebook and when the new one comes in we'll just switch it to that'. I KNEW I SHOULD HAVE WAITED. I've followed the instructions, sent them the numbers but, I've trying for days and I cannot get anyone to send me a new activation number and...I'm sick in bed and I need it.

 

Lets see if I can help you... did you use the Host-Id-tool on your new computer?

> http://www.hash.com/down/get_host_id_win.zip

 

The HostID will be needed to switch the lic.

After that contact me privately and I will see if I can help you.

 

See you

*Fuchur*

 

PS: You will not receive a new key but a new master0.lic-file if you do that.

[Jason Simonds]

I'm setting up a new server and have not logged into support mail yet today but I will be doing that soon.

[rusty]

Thanks! Got it.