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Philip Fong

A:M Users 2019
  • Content Count

    75
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About Philip Fong

  • Rank
    Apprentice

Previous Fields

  • A:M version
    v18
  • Hardware Platform
    Windows
  1. Yes, got it. The Windows Event Log: HASH_HANG.txt
  2. It's not attached. Have you tried Help>Reset all settings? Have you tried uninstalling and reinstalling? Remember to save your master0.lic file before you do. So far, my apprentices have installed the latest and have not had this kind of weird hanging issue.
  3. A small empty pop up appear and A:M hang, attached is the Windows event log. When saving project, the name "tempt" appear and if proceed to save will crash, rendered the file corrupted. Upon re-loading the project, everything is gone, except a model without name in the project workspace. If this issue has been addressed, please point me to the answer, I am managing a production and need to resolve these issues. Thanks.
  4. Thank you very much, I am setting up 4 PCs.
  5. Hi, I wonder if there is any issues running A:M in windows 8 and if we change computers, how to reset license for new installation. Anyone use laptop and what is the machine spec recommended? Thanks.
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