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That's great news! @robcat2075and everyone else who chimed in, this has been sorted now and I have what I need to activate my subscription The wait was excruciating but all in good time guess! Thanks @Jason Simonds !

Don't you have a way to contact him directly? Phone or WhatsApp him maybe? Not sure what he might be using for messaging. At least to check up on him?

Thanks @Fuchur At this point, I can't say if Jason has read my message or if he's going to be able to respond to the issue I've gone ahead and cancelled my order for the subscription, as I haven't heard anything on the issue from Jason yet What I do hope Jason would address eventually is the response time to store issues, whatever they might be This is important for attracting customers and keeping them There is obviously something amiss and it would be great if communication can be expedited between users and the company For my part, I'll still wait for a response from Jason here, and then I would gladly place the order again, except this time around I'd create a store account first 😀

Thanks @Fuchur, now it makes sense Although I'm thinking if this is a known issue, what's the solution for people who use Gmail? And does this mean that other email providers will work? Or is there a list of preferred email providers for Hash?

Hi @Rodney, thanks for the info 🙂 After order completion, the confirmation screen showed up but there were no links or other download information provided I thought I would receive an email for further action but so far no emails have been received either Is there any way to contact Jason other than messaging on the forum, which apparently he might or might not check until the weekend, if at all 😕

Thanks @Fuchurand @robcat2075 As far as spam, there's nothing in the spam folder so that rules out any emails going missing 😕 Robert, if you're getting emails instanty then I'd guess something is off somewhere with my order? My purchase used a Gmail address so that technically should work without the store servers throwing red flags!

Hey @Fuchur, thanks for dropping by! How do you mean Spam? Do you think Jason is receiving a lot of spam messages in his inbox?

It's possible I read in a different thread that Jason was looking to fix the store issue with whatever the problem was But that was some time back and I'd think it would have been sorted by now 😕

Lol! 😂 Yes, paid through PayPal and I have screenshots too in case Jason requires them Still, haven't received any emails yet for the order. I just happened to get screenshots of the order and confirmation screens

Just remembered that I checked out as a guest In that case I wouldn't happen to have access to an 'account' right? Which means I wouldn't be able to check all that Summary information as outlined in the screenshot?

I did message Jason abut 9 hours ago, maybe he's busy as he hasn't replied yet Guess I'll have to wait a bit for this Thank you Rob!

I was wondering how long does it take to process orders after they've been placed? Will there be an email sent to the email address used while placing the order?

Thanks, it would help a lot if Jim would allow for it What I'm trying to wrap my head around is how to go about 'unwrapping' the models to then decal and stamp I'll admit that I got a bit confused after watching @zandoriastudios decaling video on the subject Decaling simple models is fine and very straight forward, no doubt Once you get to the unwrapping of complex models and messing around with flattening the mesh and so on... it's left me with a jumble of workflows that I can't seem to connect together

Thanks @robcat2075 Perhaps I diluted my intended question the first time by making the post a bit verbose There are a lot of really nicely made tutorials on modeling, rigging and animation and I've seen them all. I've also been frequenting your Tutorial list, and there are a lot of those Very kind of you to share your knowledge and a big thank you! The reason for my original post was more to do with the 'lack' of decaling/texturing tutorials in AM, at least tutorials that would compare in completeness and quality of the tutorials on the other subjects like modeling, rigging and animation I did find a thread on a set of decaling videos from Jim Talbot but the links are broken and I can't seem to find them anywhere else Were Jim's tutorials commercial or were they provided for free?

Hey @robcat2075 Thank you for your detailed explanation on the topic Although, I meant that I was looking for a video tutorial or a series of tutorials on the subject as it applies to AM I've been doing 3d since the 90s so I think I've got the basics covered Some of the links for tutorials on texturing in AM are broken, or they redirect to the Forums homepage I haven't been able to find a working texturing tutorial on the forums yet, maybe it's because there's a lot of content to go through and I might need to keep looking Was there ever a Tech Talk done on the subject of texturing? I've watched all of the Tech Talks and they are massively helpful