Seeking Support (Activation Key)

[MDRaley]

Hello,

I am seeking a new activation key for windows v19 for my legal copy. I have not been able to get any reply from support for a couple of years - what should I do?

I may have reinstalled or something - I don't recall. The specific error is -  I get an "already used" message.

Invoice details are available.

Respectfully,

Mark Raley

[robcat2075]

Hi Mark,

I am unsure of your situation.

A:M is typically sold as a one-year subscription for $79. When it expires you buy a new subscription.

There is also a $299 non-expiring version.

In either case, the license is for the computer you first activated it on. Trying to use the activation code on a different computer will probably get the "Already used" error.

If you wish to transfer an unexpired license to another computer, send a PM* to "Jason Simonds" and explain the particulars.
 

 

*A PM, a Private Message. You send them at the envelope icon at the upper right of the forum. It's like an email but it's not an email.  It's a message on this forum. You click on that icon and then you click on "Compose New"

[Jason Simonds]

Private message me your order number and I will get you the missing activation key. 

 

You could also look up your activation key and order information at the link below. 

 

https://store.hash.com/index.php?route=account/order

 

 

[MDRaley]

Thank you for the quick replies. I will follow up as indicated.

[MDRaley]

Hi Jason, Please look at my PM (on this site) to you when you have a chance. It indicates you have not read it, or perhaps I am making some other mistake. Thank you

@Jason Simonds