novice Posted August 13 Share Posted August 13 I am attempting to buy the latest version of A:M for my computer. Received an email with code numbers and was directed to this forum. Now what? Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted August 13 Hash Fellow Share Posted August 13 If you didn't get the download location you can download the latest installer from this page... https://forums.hash.com/topic/53444-v195c/#comment-432447 After you run that installer and it finishes, run A:M and it should ask you for that 16 digit code. Of course, you will do this on the computer you intend to use A:M on. I recommend directly copying and pasting the Code from the email into the A:M request window. Welcome back to A:M! Quote Link to comment Share on other sites More sharing options...
novice Posted August 14 Author Share Posted August 14 On 8/13/2024 at 12:29 PM, robcat2075 said: If you didn't get the download location you can download the latest installer from this page... https://forums.hash.com/topic/53444-v195c/#comment-432447 After you run that installer and it finishes, run A:M and it should ask you for that 16 digit code. Of course, you will do this on the computer you intend to use A:M on. I recommend directly copying and pasting the Code from the email into the A:M request window. Welcome back to A:M! Went to address and attempted to download the 32 bit file. Assuming it is the CRDOWNLOAD in Download File Folder. When I click on it, it wants a program to run it. Which should I use? Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted August 14 Hash Fellow Share Posted August 14 On 8/14/2024 at 12:34 PM, novice said: Went to address and attempted to download the 32 bit file. First , are you really on a 32-bit computer? It would have to be ancient. However, the 32-bit version can run on a 64-bit Windows. Quote Assuming it is the CRDOWNLOAD in Download File Folder. When I click on it, it wants a program to run it. Which should I use? CRDOWNLOAD? What is that? [UPDATE: the CRDOWNLOAD file seems to be an incomplete download on a Chrome-based browser, of which MS Edge is one. Installing and downloading in Firefox solved the problem] After i right-click on the link in Jason's post, I choose "Save Link As"... ... then I choose a save location that will be easy to find and I take note of the file name that is being downloaded. In my case it is "AM_64Bit.exe"... That file is my installer and that is what I will run to install A:M. Quote Link to comment Share on other sites More sharing options...
Fuchur Posted August 14 Share Posted August 14 Maybe a anti virus system which is preventing exe-downloads? Best regards *Fuchur* PS: I would recommend trying firefox anyway. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted August 14 Hash Fellow Share Posted August 14 We got the installer downloaded and ran it, but A:M itself won't run because of missing mfc100.dll The fix for that is supposed to be running the MS Visual C++ Redistributable but that didn't help either. Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted August 17 Hash Fellow Share Posted August 17 Steffen pointed me to an older version of the MS Visual C++ Redistributable at this address https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2010-vc-100-sp1-no-longer-supported It is in this portion of the page, although the above link should take one to this directly. This solved the problem of the missing dll. Steffen tells me that the A:M installer is built to install this dll so it is uncertain why it didn't work in this case. Quote Link to comment Share on other sites More sharing options...
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