order Animation master

[Gratien]

I filled out the form to get the trial version of Animation Master. Never had any answers.
I then bought the software via paypal and sent proof of payment by email. with in request if I could have in test animation master as it is proposed on the site. never got any answers.
Then, I had confirmation yesterday morning that the payment has been made, I contacted Hash again to find out if it is finally possible to use the software for which I paid. No answers.
What I wonder is if we take into account the customers. because I'm really interested in using Animation Master for my work. Can anyone tell how is it possible to fix my problem?

[Gratien]

Just now, Gratien said:

J'ai rempli le formulaire pour obtenir la version d'essai d'Animation Master. Jamais eu de réponses.
J'ai ensuite acheté le logiciel via paypal et envoyé une preuve de paiement par e-mail. avec en demande si je pouvais avoir en test le master d'animation tel qu'il est proposé sur le site. jamais eu de réponses.
Puis, j'ai eu la confirmation hier matin que le paiement a été effectué, j'ai recontacté Hash pour savoir s'il est enfin possible d'utiliser le logiciel pour lequel j'ai payé. Pas de réponses.
Ce que je me demande, c'est si nous tenons compte des clients. parce que je suis vraiment intéressé à utiliser Animation Master pour mon travail. Quelqu'un peut-il dire comment est-il possible de résoudre mon problème?

 

[robcat2075]

There may be a problem with the store. Let's ask @Jason Simonds

[Gratien]

it's been going on since Monday. no response to customers, it's still impressive. that cannot be denied. Finally, it does not matter, I will still have the software. because paid is paid.

[Jason Simonds]

@GratienI sent you a PM and your serial code it's something to do with paying in other currencies I will look into it. But I may forget as this has only happened one other time in the life of the store.

Sorry for the delays getting back to you.