Phil Posted October 11, 2012 Share Posted October 11, 2012 is the support@hash.com still the correct place to correct activation issues. Normally they response quickly. I replaced my main hard drive with a SSD. Now i get an error (-4) or the key has already been used (when I try to reenter my key) Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted October 11, 2012 Hash Fellow Share Posted October 11, 2012 I suspect that hardware change will require a reissue of the license. That is the correct email address. be patient. In the meantime you might plug the old hard drive back in. Quote Link to comment Share on other sites More sharing options...
Admin Rodney Posted October 11, 2012 Admin Share Posted October 11, 2012 is the support@hash.com still the correct place to correct activation issues. Normally they response quickly. I replaced my main hard drive with a SSD. Now i get an error (-4) or the key has already been used (when I try to reenter my key) That address should work well but if you experience a lengthy delay launch an email to: jason@hash.com You might mention in the email that you previously launced an email to support so that he doesn't think there is someone else out there that needs assistance. Quote Link to comment Share on other sites More sharing options...
Jason Simonds Posted October 11, 2012 Share Posted October 11, 2012 is the support@hash.com still the correct place to correct activation issues. Normally they response quickly. I replaced my main hard drive with a SSD. Now i get an error (-4) or the key has already been used (when I try to reenter my key) You should have that file now. I'm sorry for the delay getting to the emails as of late. I have been just a bit over whelmed with other projects but I'm back at it now! Quote Link to comment Share on other sites More sharing options...
Phil Posted October 12, 2012 Author Share Posted October 12, 2012 Got it Thanks, WOW drive is fast Thanks again Quote Link to comment Share on other sites More sharing options...
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