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Hash, Inc. - Animation:Master

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Posted

Hi. I purchased the 15.0 v of the A:M DISC (the upgrade from the previous version). I did buy this on this site. Now, when I put the disc in the drive and click the shortcut, it says it can't find the disc? I tried it on two different computers and the same problem appears. Is it the disc? The disc seems "level" when placed on a flat surface..... any ideas please??

 

update: If I put the disc in, and run the 13.0v shortcut, it runs. But when I run the 15.0v it says "insert the correct DVD-ROM(HASH)". I haven't used this in awhile, so it wasn't sitting by any heat or anything....

 

 

update 2: Ok...bare with me. The 12.0 version of the disc has the YETI. The NEXT version of the disc with the OZ image, (which is the upgrade I purchased), is that version 15 or is version 15 a separate purchase online? I haven't been on here in awhile, so i might be a little behind on this.

 

thanks for any help.

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Posted

Yea...I did some searching and found that, also got a quick reply from support. Been awhile since I was on here. Was freaking out, thought my Disc was bad! So version 15 is the "new" upgrade? And I assume the 15.0a is a patch for the v15 then, correct?

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