
strato
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Hi Jason
I have written numerous emails to Support and the store trying to activate a permanent license I bought
on January 2. The purchase order is #10378. I did receive a message from you in April to refund the $17
for the shipping, but I can't activate V 19 in either W7 or W11 from the pending key in
my serial number list in my account. Help would be appreciated.
Best regards, Rolf
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Hi Jason, I did send a message to Support and the Web Store. I purchased a permanent license which only
lets me access the software being online on W7, but since I am only online on W 11 I tried to activate but it
doesn't work. Also I paid for shipping but I didn't get any confirmation that a DVD was send out.
Best regards, Rolf