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Hash, Inc. - Animation:Master

Not able to open AM after uninstall /re-install


jeffkaz

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Howdy all,

 

been looking all over for answers here:

 

AM keeps locking up (after working seemlessly for 6 months) and

goes into an ultra, ultra slow motion mode (one click in any direction

or 1 degree of zoom takes like 15 - 30 seconds)

 

I watch the CPU use and it zooms to 100 % with any little command, so

somethings wrong

 

Make a long story short, I un-installed, re-installed twice now.

 

I try to open the program and i instantly get a "missing KSPI32.DLL"

pop up (with the big Windows "doink" sound)

 

I've seen a couple posts about install / reinstall about using the

"regedit" function -- I have no clue what that is. And I'm a little scared

to find out since the computer AM runs on is so very vital to my other

daily operations (Some day I'll have a dedicated machine)

 

 

Thanks for any insight!

 

 

Warmly,

 

 

Jeff Kasbohm

www.youcandraw.com

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Thanks for the link Will - I'm getting to work on it right now :-)

 

-jeff

 

 

 

 

Guessing from your post you are running an older 2005 version. This installer will get you the missing .dll http://ww.hash.com/ftp/pub/updates/windows.../2005-patch.exe

 

Make sure you are actually running the latest version for your CD.

 

 

 

Hey, it opened the program....

 

And it actually worked great for about 15 seconds.

 

But the sdme old vapor lock stuff started up again. Very frustrating. It's got to

be some conflict with something else I got on this machine.

 

BTW it's version 11.1.

 

I see all sorts of other patches there - like "cleaner"?

 

What might that do?

 

Thanks again ya'll for your help and / or insights :-)

 

Warmly,

 

 

Jeff

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If you are unsure of using Regedit, you may want to export your registry settings before actually changin them. That way, if you kind of mess things up in the registry, you can import your original settings.

 

NOTE: Making changes to the registry can sometimes lead to disastrous results. If you are inexperienced or unsure of what you are doing, you should leave this to someone more experienced. I have exported my registry numerous times, but have been fortunate enough to never had to import the settings again. Use the instructions below at your own risk. I cannot assume any responsibility for their accuracy or how they are interpretted or used.

 

That being said, open regedit. Make sure that "My Computer" is highlighted at the top of the registry tree in the left hand view pane. You can then click on File -> Export to display the "Export Registry File" window. Enter a file name and click on the Save button. Close regedit.

 

You can now go ahead and make any changes you need to in the registry.

 

If you need to restore your original registry settings, then open regedit again. Make sure that "My Computer" is highlighted at the top of the registry tree in the left hand view pane. You can then click on File -> Import to display the Import Registry File" window. Locate your saved registry file and click on the Open button. Close regedit.

 

Hope this helps and good luck...

Al

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Thanks for the directions Al

 

- though I'm getting more paranoid about trying it.

 

 

thanks again

 

-jk

 

 

 

 

NOTE: Making changes to the registry can sometimes lead to disastrous results. If you are inexperienced or unsure of what you are doing, you should leave this to someone more experienced. I have exported my registry numerous times, but have been fortunate enough to never had to import the settings again. Use the instructions below at your own risk. I cannot assume any responsibility for their accuracy or how they are interpretted or used.

 

 

Good advice "Guy w.h.h.r."

 

thank you too.

 

 

-guy who's about to hose his registry

 

 

 

If you're feeling ultra paranoid, and emergency repair disk is a good thing to have when you hose your registry.

 

Signed,

 

Guy who hosed his registry.

(for fun and profit)

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