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RS3D last won the day on June 14 2018

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About RS3D

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  1. Thanks again Robcat. I learn something new every day. Now if I can just not forget anything I will wind up being very smart.
  2. Jason, I looked at the procedure you referred to in your post. It says it is a procedure to transfer license to a new computer. I have two questions: 1. I want to continue using the same computer so is the procedure the same for either keeping the same computer or transferring to a new one? 2. What is a 'PM' you referred to in your reply (send me that info threw a PM on this forums)?
  3. Thanks for the reply Robcat. I deleted the license file in both the 32-bit and 64-bit folders and I get an error message: RLM error -3 Please email support@hash.com to activate via email. It is the same error message for for both versions. I emailed support@hash.com on 8/30/3018, but have not received a reply as yet.
  4. I have a couple of problems and hopefully someone may be able to help. I tried updating my Hash system to the latest ver 19e (i think) because my license was about to expire. I am running Windows 7 and had both the 64-bit and 32-bit processes active. I updated the 32-bit version to the newest ver 19 but not the 64-bit version. Immediately, Hash stopped working in the 32-bit process. In the meantime, I renewed my subscription and got a new access code, but I cannot seem to remember what you are supposed to do with the License file in the Hash folder in order to get it start. But things will not work unless I can return to some previous version of 19 or whatever was previously on my machine. Until I can start the Hash program, I have no way to know what I was running previously.
  5. I reinstalled my A:M: system and noticed that there is a setting for using the "old compensate mode". If you set it to -on- this problem (and a few other problems I was having) go away. You do have to use the AimAt constraint after the Path constraint.
  6. Thank you guys for responding to my post. I did all the things that are on Robcat's list and it seems to work. See attached video. Like I said in my original post, I used to use this technique a lot in the past, but it seems to have gotten a lot more complicated now. AmandaTurnaround.mov
  7. I am having trouble getting two constraints: AimAt and Path to work together for the camera in a choreography. I have done this successfully in the past, but it seems that it has become more complicated now. I load a model into the choreography located a little left of center - see untitled-1. I then add a constraint AimAt the model for the camera. see untitled-2. Notice that the camera does not work unless you change the animate mode property from -not set- (evidently the default) to 'On' . You also need to change RotateOffsets for x,y,z to 0 in the properties of the constraint, otherwise it will not directly AimAt the model (evidently the default is not to automatically point at the model).-see untitled-3. I then add a path to the choreography see untitled-4. I then add a 'Path' constraint on the camera for the newly created path. see untitled-5. The system seems to ignore the AimAt constraint and just aims the camera straight ahead. There must be some additional setting that needs to be changed manually to get this to work. I can get the path constraint to work without the AimAt and the AimAt to work without the path, but so far I cannot get the combination to work. I have tried as many different settings/offsets, etc., and cannot come up with the answer. There is probably a simple solution does anyone have any ideas?
  8. I figured it out. When I upgraded sometime in the past the default color background appearance is Animation Master which has a black background color. Evidently, the reference grid color needs a light background color like Macintosh, etc. The reference grid does not change to white on black for the the standard Animation Master color schemes. Kind of tricky to figure out, but it seems to work for everything except the Animation Master color scheme.
  9. I used to be able to get a reference grid to appear when using the stride length option in an action. The one I am referring to is: (from the A.M. reference manual) From a Bird’s Eye view, a reference grid is visible beneath the character’s feet (it can also be seen from a side view, but offers better visual feedback from Bird’s Eye). Stepping through the frames (use the scrub bar, frame buttons, or the and keys on the numeric keypad) will cause this grid to move forward/backward. By lining the foot up with one of the lines on the reference grid, any adjustments that are necessary can be made to the character’s stride to prevent slipping. It no longer appears when I work with the stride length. Is there another option setting or other feature that needs to be activated for it to re-appear?
  10. I did some digging about this problem and there seems to be an issue when program development is done in Windows10 and then distributed to users with previous versions of Windows. I do not know if that is the case here, but I downloaded the patches that were supposed to fix that problem and the AM system seems to be working now.
  11. Thanks Rodney. It is my understanding that it is the Master0.lic file that is necessary to enable the subscription extension. If I get a hold of a new Master0.lic file, I can copy it into the current folders and continue to use the software as is. I can find the old one in both my 32-bit and 64-bit AM program folders. I do not see that file in the newly installed AM19-64 bit folder nor in the AM19-32 bit folder. Do you have any ideas about where else it may be located?
  12. Thanks for the reply. I did not see any check boxes. The 64-bit version extracts and completes the installation. The problem error message occurs when I try to run the installed program. Does anyone know if it Is possible to continue to use the AM vers 18 programs after a subscription renewal?
  13. My annual subscription came due. I have been using both AM18 -32 bit and AM -64 bit systems with no problems. I downloaded the new subscription for AM19 and got an error: The program can't start because api-ms-win-crt-runtime (some symbol here)1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem. I then tried to download AM19 32-bit to see if that was the problem. I ran the extract mode again, but it never completed and just hung the system. I tried to contact support@hash.com I got this message: >>> suppor@hash.com (reading BANNER): 554 p3plibsmtp02-10.prod.phx3.secureserver.net bizsmtp has been blocked for the day, for attempting to mail too many invalid recipients. IB113 http://x.co/rlbounce> I am using 64-bit Intel processor with Windows 7 operating system. Does anyone have any ideas about what I should do next?
  14. That is a very good reference. Thanks for posting it.
  15. RS3D

    Annual Update

    Yes. The A:M license file. I can never seem to remember how that works. Thanks for the help.
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