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Hash, Inc. - Animation:Master

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Posted

Hi, I am new to A:M and I just installed it on my:

Vista Home Premium 64bit Service Pack 2 on a HP Pavilion Entertainment Laptop

with 4 GB memory and over 120 GB free on the hard drive.

The program starts up fine but:

1) When I try to login to the community section of the program using my user name the program locks up and I have to use task manager (says program is not responding) to kill the process.

2) When I try to open a project the program locks up and I have to use task manager (says program is not responding) to kill the process.

3) When I try to load “cloudyskylow.jpg” to a project the program locks up and I have to use task manager (says program is not responding) to kill the process.

 

I tried running in XP compatibility mode but the A:M security will not let the program boot.

I tried Disabling Visual Themes and running as Administrator but I got the same results.

 

Any ideas?

Thank you.

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Posted

Welcome to the forum!

 

Download or CD version?

 

-If you have the CD version go updates to go get the latest installer for the CD version. The most recent A:M is v15j+

 

-If you have the download version I presume you've got that already, but check Help>About just in case.

 

-The community window is a rather unused feature, so for the moment close it rather than log in. It's possible that's a firewall problem, but I'm just guessing.

 

I don't have Vista, but I recall they should turn off "Desktop Composition". I think you RMB on the icon for A:M and set that in properties.

 

 

Try that much and when that doesn't work... come back with more questions.

 

I know lots of people use A:M on Vista.

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