Rich_RDD Posted July 5, 2014 Share Posted July 5, 2014 I purchased Animation Master 18.0 subscription last night. I got the invoice n the e-mail. I clicked on the "Detailed INvoice". I got the following: Needless to say I could not activate the product. I also sent an email to orders@hash.com. I was hoping by posting here I could get it resolved before monday, Home :: My Account :: History :: Order #8807 Order Date: Friday 04 July, 2014 Order Information - Order #8807 Qty. Products Total 1 ea. Extras DVD A:M Data Download Download - Extra DVD.iso (2.2GB) 1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1 in: [sELECT licences_code FROM zen_products_licences WHERE orders_id=] Quote Link to comment Share on other sites More sharing options...
Hash Fellow robcat2075 Posted July 5, 2014 Hash Fellow Share Posted July 5, 2014 Welcome to the forum, Rich! Theoretically you can also see your license # on your account page at the Hash store, but I just tried that for my account and I get the same error. I'm going to guess that this is because of the server change they just did a few days ago which is still being worked on. Hopefully Jason can get that fixed soon. Quote Link to comment Share on other sites More sharing options...
Rich_RDD Posted July 5, 2014 Author Share Posted July 5, 2014 Thanks for the reply Quote Link to comment Share on other sites More sharing options...
Jason Simonds Posted July 6, 2014 Share Posted July 6, 2014 I see the error It should not effect the email you got. But i can look into this in the morning. Quote Link to comment Share on other sites More sharing options...
Rich_RDD Posted July 6, 2014 Author Share Posted July 6, 2014 Thanks Jason, I appreciate anything you can do. Quote Link to comment Share on other sites More sharing options...
Rich_RDD Posted July 6, 2014 Author Share Posted July 6, 2014 I just want my activation code so I can use the software, The activation was not in the e-mail. Thanks Again Quote Link to comment Share on other sites More sharing options...
Rich_RDD Posted July 6, 2014 Author Share Posted July 6, 2014 HeY I just saw that you already emailed me the code last night. THANK YOU Quote Link to comment Share on other sites More sharing options...
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