gerhart

Well actually I picked the download .rar on the Extras DVD. I believe it is because of the version I bought but I really don't know for sure. Again thank you for your help.

Updating this for anyone having the same questions. After the processing went through I still couldn't find the activation key ( insert a really sad face here ) LOL. I did receive an email today stating that my activation key is actually in the physical shipment not in my account at the store. I believe this is because of the version I bought, not real sure. Anyways, according to the tracking number I'm hoping to get it Friday. Fuchur, I want to thank you for answering my questions and for Hash Inc for replying to my emails.

Fuchur please understand I sent the emails yesterday ( not half hour ) and there is no activation code in my account because it shows that it is still processing since yesterday. I hope that I'm not coming off as abrasive, it's really hard to express oneself on a forum at times without sounding enraged, lol. The only numbers in my account are the two numbers I mentioned before and no activation code. Since it shows that it is still processing it wouldn't show the code because basically it's not accepted yet. The bank tells me it's not my end ( bank end ) it's hash's end. Hopefully things will get sorted out by the time I get off work.

Just got ahold of my bank because it still shows as pending. Email to support has no response and the phone number only gives a voice recording. Replying in here in hopes that someone from hash inc. will see this and respond. The bank says the hold up is on your end not theirs, any info or help would be greatly appreciated. Sadly I'll be going to work in an hour but I will check back when I have the time.

I noticed that it's still "processing" so I believe that is the issue. Don't know why it's still in that state, never had that problem before with ordering online. Thank you for answering though Fuchur I really appreciate it.

Hi all Well this is quite embarrassing but I'm having issues trying to activate AM. I've spent the last 15-20 minutes searching and reading but I am still stumped. First the version I bought is the lifetime not the yearly one, don't know if that makes a difference. I have AM installed but I don't see a master.lic file only a master.txt file. When I look at the details of my account I see: Transaction ID AuthCode I tried both of these codes but nothing. There are two other codes but I assume they have to do with the credit card. Where do I find the activation code. *hangs head in embarrassment* EDIT: May have jumped the gun as it shows it's still processing.....I'll check back in about an hour and see if it's done.