I'm a newbie so go gentle with me. Finally got around to installing version 10.5, the CD has a brown gorilla on it with purple face & hands (the contact at the website asked me this question along with what operating system / computer I'm using. Mac OS X both 10.5 Tiger and 10.6 Snow Leopard). The program wouldn't open, so I went to the website and downloaded both updates, one at a time (web & other one). When I go to open the program after trying the web update, I was instructed to type in the "Activation Code". Tried the serial number from the registration card and manual, that didn't work so I deleted that update. The other update I installed and tried to open said to insert the "Subscription CD" into the disk drive.........huh?
The contact at the website asked for the picture on the CD I installed and what kind of computer / operating system I was using. They also mentioned to try the forum for possible help with my problem while they research my problem for correction.
Thanks for any / all input.
I still have the original box with UPC code and other numbers on it if that helps