Drew Goldenhair

Many thanks Caroline, that did the trick! Best wishes, Andrew

Make sure the help file is in the application directory. You may have d/l a copy from ftp.hash.com Many thanks for your help to date, but I think I need a few more detailed instructions please? I've downloaded the help.zip file from ftp.hash.com/pub/docs and this creates the Technical reference directory with lots of files and subdirectories. Does the Technical ref. directory sit under Hash Inc/v14.0/ or do I need to copy the files from the Technical directory into Hash Inc/v14.0/? Ta. Andrew

Greetings, I wonder if anyone has come across the error message, "Failed to launch help", when pressing "help topics" in the top menu bar? Any suggestions as to what is causing this? I'm using 14.0c. Many thanks you your help. Andrew

Many thanks, I'll take a look. Andrew Having now gone through this process, I thought someone might benefit from my experience: it turned out I had version 13.0l which came with a white yetti box, white yetti start-up screen and an Oz CD-ROM, the latter I didn't realise I had until I downloaded the yetti version of V13.0t from the above link and it didn't like my disc; it turns out I had an Oz CD that I hadn't looked at since the original install and I just assumed it was a yetti, same as software start-up and box. Anyway, once I'd downloaded the Oz version and installed it, I now seem to have V14.0c with the Oz start-up screen. Can't say I understand why the process seems so complex, nor why I now have V14.0c when I thought I was installing V13.0t, but at least it works now and may be this information will help someone. I should also add that there is some discussion on the AM13.0 forum about problems with the registry and installing different versions, but I didn't need to resort to this. Best wishes, Andrew

Many thanks, I'll take a look. Andrew

Hi guys, I've finding the odd bug in my version of AM, 13.0, e.g. when scaling a spline I get, "error loading string:-1". Is there a software patch that fixes this and any other bugs and, if so, where can I find it? Many thanks. Andrew