antonahill
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Posts posted by antonahill
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Hi all,
I fixed permissions, upgraded to Lion, entered my activation key, and now it says it's already been used. So sick of this. I just want the damn software to launch.
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Is it possible there is a permissions problem?
I gather the hang up is that when you go to register A:M, it hangs, saying it can't write the master license file. Might be worth checking your permissions with Disk Utility.
Also, I believe you need to remove the master license file before you launch the program, which forces it to write a new one.
I'll try checking permissions with the Disk Utility. I already tried to remove the master license file before launch. It then says there's an error writing the license file or now that the key (copied directly from the hash store) is invalid.
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I haven't tried restarting.
restarting the computer he means. You have tried restarting your mac, right?
Yes. I uninstalled, restarted the computer, reinstalled, and moved the master.llc file that Hash sent me directly into the folder they specified. Didn't work. I then removed that file and launched the software. When it prompted me for my key, I copied and pasted the key directly from the Hash store. It now says I have an invalid key. This is really, REALLY frustrating.
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Hmm. I'm running Snow Leopard and haven't had an issue. Wish I could help, but maybe just try the usual stuff (a restart, make sure you're installing it into the default location and that you are correctly entering the activation code that Hash sent to you.)
Hope you get it sorted out quickly.
I haven't tried restarting. I install it in the default location. I copy and paste the code exactly as it reads. Do I get rid of the hyphens? I hope I get it sorted out as well. It's ben a week since I bought it and it still doesn't work.
Thanks,
Anton.
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Hi all,
I recently purchased a v 16 subscription. After download and install, I tried to register, but when I entered my number, it said three was an error writing the master.llc file. I contacted Hash, who sent me a good one. I moved that file to the correct directory and, upon launch, I got the same request for my number and the same error. I've since completely uninstalled and reinstalled the program and both entered my number and copied the file directly to the directory, but no change. Please help!
Best,
Anton.
iMac Snow Leopard install
in New Users
Posted
I can wait for Jason.