CaptainBligh

Thank you to all who replied. I have a good install and I was able to create my first video from the tutorial. I do not know what fixed the problem was but let me tell you the things I did after reading your posts. 1) My PC is: - Windows XP (SP3) - Core Duo 2.00 GHz with 4 GB RAM 2) I downloaded and installed Direct X upgrade from Microsoft 3) Ran System Update to make sure I had the latest video drivers 4) I noticed that the "Allow Indexing Service" was still active on the C Drive (I always turn this off-don't know how it got turne dback on.) 5) After rebooting I am now able to start AM v15. Again thank you

AM 1.5 seems to have installed but will not open. I installaed AM 1.5 from CD - I also checked box 'copy CD to hard drive' I thought that would help. Not sure what copy to hard disk does??? Software installed and I rebooted. Click on AM icon and software loads - I see different components being installed. Then the AM desktop is opening but before it fully loads it dissapears. There is no error message it just closes. Any ideas? MORE INFO FROM EVENT VIEWER 1) Faulting application master.exe, version 12.0.0.0, faulting module ~df394b.tmp, version 0.0.0.0, fault address 0x000abca8. 2) Fault bucket 544831591. 3) <DR WATSON> The application, C:\Program Files\Hash Inc\V15.0\Master.exe, generated an application error The error occurred on 09/08/2009 @ 09:52:43.855 The exception generated was c0000005 at address 667ABCA8 (~df394b)