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Needed Activation Support


Pitcher

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My computer went haywire again. Everything had to be cleared off. I have my data files and program files backed up, but that doesn't do me much good in installing the program.  I am reinstalling A:M version 18. (I have the permanent one, rather than the subscription.) It says my activation key has already been used. I also have a file named "master0.lic" I put that in the folder. I also have a folder called Get host id for license. I have forgotten what to do with any of this. Thanks for your help.  I sent a request to  support@hash.com but have not heard back. There is more information in my email.  I think I heard before that sometimes answers come a little more quickly through the Forum. Thanks.

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