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Hash, Inc. - Animation:Master

Goss

*A:M User*
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Posts posted by Goss

  1. Since I'm starting over, I always start with this. It's my favorite vehicle from my favorite movie. There are no decals, yet. I'm still building it. Eventually, it will have an R2 socket and completely animated. It comes directly from the 1977 schematics and my personal memory of having the physical model. It is a work in progress. It's awesome to have this outlet.

    xwing startup.jpg

  2. 1 hour ago, robcat2075 said:

    Sorry about the frustrating experience, Kenneth!

    I've asked Jason about the lack of a download link in emails to purchasers. There is a problem with the emailer software that is causing that.

     

    I'll note that if you've bought a new sub and still have A:M installed from the last one you don't need to reinstall... delete the master0.lic file from your AM folder and then run A:M to get it to ask for your new key.

    I don't have any A:M  ANYTHING on this computer. It's brand new. I still have an active license for a different computer, that's irrelevant. I've sent a PM to Jason, and to the store, and to support. I have NEVER had this kind of issue, EVER. I have been a loyal subscriber and user since 1995. That's how long I have used this program. You, specifically, have seen my rudimentary work. You have seen it. I want what I PAID for. I shouldn't have to jump through hoops to get it.

  3. I just bought the subscription version of AM, again. I didn't have to. I still had an active license. Get this, I bought it and there was NO LINK TO DOWNLOAD IT AT ALL!!!! I don't know who to talk to. I called the customer service line, no response. Someone needs to start waking people up. Saying that I am frustrated is an UNDERSTATEMENT. I AM LIVID. I am not going to request a trial version when I freaking bought a subscription. 

  4. Just now, Goss said:

    It doesn't matter now, Rob. It's all gone. I'm going to have to completely rebuild EVERYTHING. All of my models, actions, projects, etc. are GONE. Unless my old PC has an SSD that I can't find lol

    Even if I could find it, I can't download the program so this is a new beginning for me

  5. So, my old computer died, beyond repair. I still have a subscription for AM. I tried going through the store and there's no option to redownload the program. Who do I need to talk to. There's still at least six months left on my subscription. The down side is that I have to completely re build everything because it's all gone. I learn to back things up, eventually lol. How do I get this updated? If it was as simple as just changing the license, I know how to do that and who to talk to. I'm at a loss. PLEASE HELP

  6. On 4/10/2021 at 5:42 PM, itsjustme said:

    Looks great, Ken!

    Thank you! Personally, I think it looks more like a toy than an actual ship lol.

    When I look back at those years, my early to late teens, there is one show that stands out. It's Robotech. I never saw the original Macross. I was influenced by the cool stuff, yes. For me, it's always been a love story set against the backdrop of war, and not a war story that ends up with two people being together. If I could recreate that show from the ground up, THAT would be worth it lol

  7. A brief history. I bought the subscription back in November of 2020. On December 4th of the same year, my computer died (motherboard, video card, powersupply). The hard drive was undamaged. Anyway, I had the machine repaired. Everything's working the way it should, but I couldn't get AM to load. So I uninstalled it, then reinstalled it. Now it's asking for the activation key which I put in and it won't take it. It gives me three tries and at the end says that the key is already in use. It is, by me. I contacted support and got an auto reply to contact Jason Simonds on the forum but I have no idea where he is on here.

  8. 3 hours ago, robcat2075 said:

    I think your problem is more basic. You shouldn't need 3D Paint to apply decals and I'm sure it would not solve the immediate problem.

    One more time... what happens when you do Help>Reset all settings?

    It still crashes :(

  9. On 8/18/2020 at 9:19 AM, robcat2075 said:

    What format are you using instead?

    I've been trying jpeg, highest compression and lowest resolution.

    What version of 19?

    19.0f SSe4

    Have you updated your graphics drivers?

    I can't update them. Everytime I try to update my graphics software I get a damn Visual C++ language error, Which is why I am not using Photoshop.

    Also to try... Help>Reset all settings.

    This will reset all your custom keyboard shortcuts and window placements and Options choices so its a bit of a last resort.

     

  10. 42 minutes ago, robcat2075 said:

    What version are you using?

    and... are your graphics drivers current?

    Just to try... no promises... but it's easy to try... so just try it... in Options>Global switch your OpenGL choice.

    It was set on OpenGL3, I changed it back to Open GL. I'm using an AMD Radeon RX580. Will that make a difference? I'm using version 19

  11. Ok, so I posted about something like this before. It seems that I can't apply decals to ANY model. Whenever I try to, the program crashes. Contrast that with the fact that the models that already have decals applied still show up in real time. I've included an example. The one on the left has the decals, the one on the right doesn't. Both were created using the exact same version of the program, but at different times and on different machines. The decals on the left model are TGA files. I have no way of saving to that format anymore. Suggestions?

    enterprises.jpg

  12. So I'm trying to make a generic "starfield" since they seem to have gotten rid of "front projection maps" I made a basic flat pane model and have tried applying a starfield image to it as a decal. Everytime I try, the program crashes. It even does it on VGA image size. I'm using a Windows 10 Machine with an AMD Radeon graphics card. It's a Dell XPS Desktop. What am I doing wrong?

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